Question about LG Vu CU920 Cellular Phone

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Power shuts down and you cant turn the phone back on without removeing the batt then replaceing it. I have 2 new phone and it is happening to both.

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  • mike Nov 18, 2009

    They are not refurbished. I recived them yesterday fully charge them and after a couple of hours the go out. When I remove then replace the batt. I still have a fully charged batt...

  • mike Nov 28, 2009

    Thanks for the reply. The phones came with a Kingston memory card. I found out that the phones don't like the Kingston. I removed the cards and no problems.

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I would contact your warranty center if you have had the phone less than a yr .. if it is a refurbished device warranty only covers through att for 90 days att warranty is 1-800-801-1101

Posted on Nov 18, 2009

  • Helen DiBari
    Helen DiBari Nov 28, 2009

    is it still within the first 30 days of purchase if so i would take them to an ATT store (not an authorized retailer) and swap them out .. if not you would have to go through warranty and they will send you a replacement but it will be refurbished! where did you buy the phones?

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