Question about Microsoft Xbox 360 Console

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Xbox problem i get sound but no picture bought a new set of wires but still not working

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Call XBOX customer support at 1-800-4My-XBOX

Also, Click here and scroll down to the sound but no video section of the page.

Posted on Jan 11, 2008

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1 Answer

No picture or sound with brand new xbox friend's xboxs worked ok


Look like ur Xbox 360 AV RCA cables is not making contact to the input board very well.Take some rubing achahol cleans the all those input holes,take the RCA AV connections make couples twises to the red,yellow and white,will help.Make contact with ur input board it should work.

Apr 28, 2010 | Zenith SY2551S TV

1 Answer

When i plug in my xbox hear sound but no picture, So i got a new xbox and still the same problem my son is crying his eyes out becuase hes has a lousy day at school and im abit angry any help?


You bought a new Xbox ,same problem.
Plug the unit in to another tv . Replace the
a/v cable , if still no picture then take it back
and get replacement.

Sep 14, 2009 | Microsoft Xbox 360 Console

1 Answer

The picture started turning green and now no pic but volume


the same thing happend to me i bought a intercooler and it works perfect also intercooler lets you play games longer

Aug 31, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 picture is not showing up it has sound


make sure the tv input is correct, make sure that it's plugged in correctly, and some times the 360 just freezes.

Aug 16, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox has no picture but sound works fine.


Hi, this is an internal problem, please send your console to microsoft if under warrenty.

Jun 16, 2009 | Microsoft Xbox 360 Console

1 Answer

Have sound no picture and 2 green rings around power button


They are green?!? usualy when people have problems with  the xbox 360 hardware, the lights turn red. This xbox 360 may have a birth defect... Best thing to do is call 1800-4my-xbox. Talk to a representative about sending your xbox in, ONLY if you have not voided the warranty. If so, you will most likely have to buy a new xbox or new motherboard for it.
Also try changing your video settings to tv instead of hd, or hd if it is plugged into a hd tv. You might have toggled the HD switch on the video/audio chords.

Dec 31, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 no picture but sound, works on another HDTV


did you check to see if the av conponent was on tv/hdtv?

Nov 15, 2008 | Microsoft Xbox 360 Console

1 Answer

Picture but no sound


your tv might have a short

May 02, 2008 | Microsoft Xbox 360 Console

1 Answer

Sound with no picture


Have you looked at the side of the cable and made sure that the switch is set correctly? you have to select either HDTV of AV I believe. If that isn't the problem, try hooking it up through a different input on your television. I don't think it's your xbox because with any hardware failure, you would get the RRoD (red ring of death). I would definitely troubleshoot the TV. Try to hook up a regular DVD player in the input that your xbox is in and see if it works.

Jan 29, 2008 | Microsoft Xbox 360 Console

1 Answer

No picture or sound


Call XBOX customer support. They will be able to help you. Their number is 1-800-4my-xbox


Hope this helps :)

Jan 20, 2008 | Microsoft Xbox 360 Console

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