Question about Whirlpool 25.6 cu. ft. Side-by-Side Refrigerator with In-Door-Ice Dispensing System

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The icemaker isn't working. The water line is hooked up and working fine when I want to get water, but the line isn't feeding water to the icemaker in the freezer.

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HI. testing is needed at this time. There are some issues that concern the operational value of the inlet assembly. check the lines to make sure that they are not frozen. If the line that feeds the ice-maker is ok, and not frozen, proceed with the testing of the inlet assembly.

The water inlet valve is located behind your refrigerator. Find the water supply line coming into the valve and turn it off at the source (typically under the sink). Disconnect the supply line. Remove the screws that secure the inlet valve in place.

The water inlet valve is connected by two wires. Label the wire placement on the water inlet valve before disconnecting the wires. The wires are connected to the terminals with slip on connectors

Firmly pull the connectors off of the terminals (do not pull on the wire). You may need to use a pair of needle-nose pliers to remove the connectors. Inspect the connectors and the terminals for corrosion. If the connectors are corroded they should be replaced.

Inspect the filter screen where the supply line connects. Remove any debris or deposits that may have built up using a toothbrush, or warm running water. If you cannot clear the clog, it will be necessary to replace the valve (the filter is not removable on most inlet valves).

Test the water inlet valve for continuity using a multimeter. Set the multimeter to the ohms setting X100 (if available, otherwise use the nearest ohm setting). Place a probe on each terminal. The multimeter should display a reading of 200 to 500 ohms. Close inspection of the inlet valve and especially the coil may reveal the exact ohm resistance rating to test for. If the water inlet valve does not pass this test, it should be replaced.

Posted on Nov 18, 2009

  • Michael Masters
    Michael Masters Nov 18, 2009

    • On some models, there may be a third solenoid valve that will be mounted near the ice-maker, in side the freezer. Test this solenoid the same way as the others, if equipped.


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No water being dispense into ice maker. It's doing it usual dumping & everything . The cold water dispenser in the door is working.

Probably a bad inlet valve on the lower back where the house water line hooks to the refrigerator. Its a 2 part inlet valve. Half feeds water to the dispenser and half feeds water to the icemaker. You can't change half--need a complete valve assembly. Not hard to change. Disconnect house line---unplug 2 wiring plugs (4 wires total) and disconnect 2 plastic water lines. Reverse to install---don't get wiring mixed up or reversed.

Jun 16, 2015 | Refrigerators

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Ice makers can be purchased inexpensively on ebay for about 45 dollars.

Otherwise the hassle can be caused by the solenoids feeding the unit water, the icemaker thermostat, heater element, cam motor, cam sequence, icemaker "off" switch, etc. Also check to make sure that the water line feeding refrigerator is working!

Nov 22, 2013 | Amana Side-By-Side Refrigerator 26 cu. ft....

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Locate and check the valve that feeds water to the icemaker.

Jul 04, 2017 | Refrigerators

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Floor was soaked with water then our icemaker quit working. what could be wrong

I had that happen and it turned out the cat had bitten through the water line that feeds water to the icemaker. Water had gushed out of the line onto the floor and since the icemaker couldn't get any new water to make ice with, it quit working. A clog, the line simply coming disconnected or a different kind of pet going after the line could also cause this problem. Luckily, a new line isn't expensive, and if you rub some habanero sauce on it, the cats and the rabbits both leave it alone.

Aug 31, 2012 | Kenmore Side by Side Refrigerator

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How do i make my icemaker work

If it came with the refrigerator then everything is hooked up with the exception of the water line in the back, which if you go to home depot you can ask for a stainless steel icemaker line and they'll get it for you. Then all you have to do is connect one end of the line to the faucet if there is one, and the other end to the valve which is at the lower right or left hand side, normally on the right if your standing behind it. Now if there isn't a water connection behind the fridge your going to have to locate a water supply and then when you get the icemaker line tell them you need a installation kit.

Apr 30, 2012 | Whirlpool Refrigerators

1 Answer

I would really like some help with hooking up the ice maker. The line is there bit no ice or cold water, water is warm. Can you hep?


The routing of the water line is
house water supply into built i filter on refrig,
out of the filter into the water inlet valve on back of ref,
larger dimeter tube from valve into water tank behind crispers in ref,chills water,out to door,
smaller diameter tube from valve into icemaker

seeing where you said all lines are in place i believe the issue is that the refrig isn't properly cooling? the first to affected when not cooling is icemaker/water dispenser

Hope this helps

Jul 29, 2011 | Hotpoint HSS25GFP Side by Side...

2 Answers

The fridge was leaking from the back... now the ice machine wont work. What could be the problem

ice line is froze and came apart from ice machine usally happens when there is not enough air flow try pulling fridge from wall 2 inches

Oct 01, 2009 | Refrigerators

3 Answers


What you have in the back is a 1/4 tube which will feed cold water to the icemaker.

go to any hardware store and ask for an icemaker supply line kit. It will consist of a tapping valve, about ten feet of 1/4 inch tubing and a straight connector.

it will also contain step by step instructions.

You will have to determine what cold water line to tap into that is accessable. Perhaps the kitchen sink cold water supply if it is on the same wall as the refrigerator. Many times the line is run up from the basement.

enjoy your new icemaker.

May 21, 2009 | Kenmore 57029 Side by Side Refrigerator

1 Answer

Icemaker on Hotpoint Model HSS25GFPAWW Refrigerator not working

try turning the temperature for the freezer down a little bit. it has to at least be around 17 degrees before the older ice makers start to work.

Jan 20, 2009 | Hotpoint HSS25GFP Side by Side...

1 Answer

Icemaker does not work

Hello Netmindr32,
You will need to replace your inlet valve. The problem is the water is slowly leaking into your icemaker fill line and freezing up. You will have a double inlet valve and the line going to your dispencer may be working fine but the one going to the icemaker is not sealing off. Be sure to defrost all the ice out after replacing the inlet valve. And please allow several cycles of your icemaker before it makes its first batch. It can take 2-3 cycles to fill lines and filters depending on your model. Lots of luck to you and please let me know if this helped you.

Apr 30, 2008 | Refrigerators

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