Question about HP Photosmart C4480 All-In-One InkJet Printer

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Scanner only scans part of picture, not entire image!

When I try to scan a picture, it only scans part of the image and cuts the rest out. Going through the manual has told me to uncheck the 'auto crop' option, but after much searching this option is impossible to find.

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6 Suggested Answers

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Posted on Jan 02, 2017

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  • 30 Answers

SOURCE: Scanning with Canon Pixma MP450

Are the bits actually being scanned about 4inches by 6inches. If so it sounds like your scanner might be set to 4x6 mode. If you look on your control panel of your printer there should be an option for the paper size and it is probably set to 4x6. If you change that back to A4 or normal then it will be fine.

Posted on Feb 07, 2008

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clark_styx
  • 282 Answers

SOURCE: scanner problem again -- HELP! junk 'solution' given

try to install and run scan diagnostic utility found here ftp://ftp.hp.com/pub/softlib/software8/COL17048/oj-45265-1/ScanDiagnosticUtility_ver_1.5.exe

Posted on Jun 24, 2008

SOURCE: Scanning

I am having the same issue.

Posted on Aug 02, 2008

  • 1 Answer

SOURCE: HP C5180 scanner won't scan an image

I'm running Windows Vista 64bit Ultimate Edition. Have the C5180, all-in-one. HP Solution Center continually closed, saying No HP Devices Found. I completely uninstalled the printer software, using the install utility. Then, using Add/Remove Programs, removed all of the other HP software on my PC. Then deleted the HP directory (in program files x86), and removed the HP registry key under software in both HKEY_LOCAL_MACHINE & HKEY_CURRENT_USER. Then rebooted. Once that was done and back up, I reran the install utility, but this time I followed the steps below (from here - http://hpanswers.blogspot.com/2007/12/no-hp-devices-detected-hp-solution.html):

Click on next until you get the below three options
(i) Recommended

(ii)Custom-------------->Select This

( iii)uninstall

Choose the custom install and click on next, ****

At begining of the installation, It gives you to 2 options

I) Yes, Check for updates..........

II) No, I prefer to do it Myself--Select this option and click on next

Immediatley in the next window ,you will have long list of softwares with the empty check boxes beside them.DO NOT select(check) Hp update, check rest of them and click on next to continue the installation.

You will able to open the HP solution centre with No errors.

Additionally, I did the following 2 steps, that I mostly found here (http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00897551&lc=en&dlc=en&cc=us&softwareitem=oj-54112-1&os=2093&product=1153481&rule=9653&lang=en)

Add the following files to the Trusted programs list:

*
hpqkygrp.exe , located in the C:\program files\HP\digital imaging\bin directory.
*
hpqscnvw.exe , located in the C:\program files\HP\digital imaging\bin directory.
*
hpqste08.exe , located in the C:\program files\HP\digital imaging\bin directory.
*
hpqtra08.exe , located in the C:\program files\HP\digital imaging\bin directory.
*
hpqthb08.exe , located in the C:\program files\HP\digital imaging\bin directory.


Open the following ports on the firewall utility by following the instructions provided by the manufacturer:

*
UDP ports: 161, 427 and 137
*
TCP ports: 9220, 9500 and 9290

Posted on Dec 12, 2008

SOURCE: Samsung SCX-4720F reads "SCANNER LOCKED" and won't copy or scan.

the lock is underneath the scanner where the printed paper gets delivered. when you reach in to get a printout you more than likley have pushed it into the lock position.

Posted on Jan 06, 2009

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2 Answers

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Have you downloaded or installed the full software for it? If so can you open the program first and initiate the scan from it?

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When I scan, using the ADF on my brothers mfc 6490, the resulting image is shifted, cutting off the right hand margin of the 8-1/2 x 11" scan. I am using Scansoft Paperport on my XP Pro laptop. The...


I read the whole paragraph and could not find a question, so I will try a few suggestions.
When you scan, select the option to open the scanner interface. It will give you more control on what you scan.

From the flatbed
When the scanner interface appears choose to Preview the scanned area. On the preview image click neat its border and you will see a dotted/ interrupted frame. Play with the borders of the frame to select the area. Intelligent software like Adobe Acrobat rotate the image to right it.

From the ADF
Check the alignment of the paper on the document feeder. Test the first page and see if it is correct. If it is, and all the subsequent pages have the same margins use the ADF If not, maybe you should use the flatbed.

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We have a Canon Scanner Canoscan N124OU. We have


hey try to crop it, once the scan image is been previewed the sides of the scanned image can be resize, try to resize it by using your mouse.

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2 Answers

White lines across my scanned images


I had the exact same problem! the problem seems to be with the CCD calibrating itself before it starts to scan.

If you look into the scanner, the scanner glass extends itself into the casing of scanner where the CCD rests. Every time before the scan starts the CCD starts to calibrate itself in its housing before it starts to scan. If there is any reminiscence of dust or anything object (like a piece of paper) stuck in the edges where the CCD rest, the white balancing is thrown off and it causes white lines to appear along the entire line where the dust was present.

Ideally the solution would be to open the scanner casing to clean the housing where the scanner CCD rest. This would solve the problem.

If you are unable to open the scanner casing, then try using a piece of paper or a thin edge of a cloth, slightly dampened to reach into the edge of the scanner glass where the CDD rests and clean it. This is what i did and this solved the problem.

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Lexmarkx125 will scan larger pictures but smaller ones.


Here are some instructions from the Lexmark X63 which was similar to the X125.

The Lexmark X63 uses a sheet fed scanner, intended to scan 8 1/2 x11 inch paper.
  • To scan a document between 5 1/2 inches and 8 3/4 inches wide, center the document between the paper feed guides leading into the scanner and make sure the document is held straight,. Do not bend the document as it is fed into the scanner.
  • To scan photos or pictures that are 5 1/2 inches wide or smaller, you will need to use a flatbed scanner, or "mat" the image into a regular letter-size paper and scan the entire page. When the scan process is complete, crop out the picture using the AUTO CROP option in the Scan and Copy Control program or the photo-editing software.

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you better not used the automatic detection of the pictures, it never works fine

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1 Answer

Scan two pictures or images at a time


place both photos on the glass and scan, in the scanned image drag a select box around one photo, select "cut" and paste as new image and save. Repeat with second picture

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Scanning


When you scan whether from the LCD control panel or even launching the scanning from the software, you need to identify what you want to do whether to scan to PC or save as pdf or as an attachment. I read the manual and there is no specify button whether you the LCD panel of software application. When you scanned the page, did you get a partial scan or nothing? If you got a partial scan then I think there might be something wrong w/the printer that is triggering the CIS(Contact Image Sensor) to quit. It might be either or both hardware and software. I suggest you take it to Canon for check up.
If you don't get anything, then did you sepcficy where you want to scanned image to go?

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try uninstalling than re installing the scanner driver only
(add remove programs -> epson scan)

issue persists - hardware issue

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1 Answer

No picture image when scanning


This looks like a CCD failure. Can the image be corrected in the PC software Which image editor are you using?

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