Question about RCA M4204 MP3 Player

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My computer will not read the player. The buttons light up but there is nothing on the screen. When I unhook it from the computer it will not cut on.

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As long as the computer enumerates the drive (you can see it in My Computer as a drive letter) then there is likely an issue with the firmware. Download the firmware install from here: http://voxrightnow.custhelp.com/app/answers/detail/a_id/2558

Follow the on-screen instructions to perform the install.
Be sure to back up any important media before performing this install.

If your computer does not recognize it, press and hold the play button while connecting the device for upwards of 30 seconds. If that does not work then it is likely the player is unrecoverable.

Posted on Nov 19, 2009

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Posted on Jan 02, 2017

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