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Fax can do copies and send but not able to receive incoming faxes. Did several tests. Modem picks up but doesn't transmit data. LCD screen does not indicate any trouble or alarm.

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It's possible that somehow the incoming faxes are going directly to memory and not printing. If there was a Tx issue, you'd get an error message on the LCD screen or a printed out message. Not knowing what kind of machine you have, I can't give you instructions to print from memory but if you check your manual, you should see instructions to both print from memory and set the fax to print automatically.

Posted on Nov 19, 2009

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Can I send and receive faxes from my computer ?


Yes. You can. You will need a telephone line, a modem and a scanner, along with your computer. And before you can send and receive faxes from your computer, you will need to install the fax component. This fax component is not installed in Windows XP by default.
How to install the Fax Component:
Go to Start Button -> Control Panel -> Add/Remove programs ->Click on Add/Remove Windows Components ->Click in the Fax Services check box and click Next. Now you will see a Windows Component Wizard, which will setup the Fax service in your computer. Make sure the modem and telephone line are connected to your computer, along with the Scanner.
Now you have to configure the Fax component in your computer. In order to do that, you have to go to the Fax Console which is located at
Start Button ->All Programs->Accessories->Communications->Fax ->Fax Console
fax_xp.gif In the Fax console, click on the Tools Menu and select Configure Fax - this will start the Fax configuration wizard. Click Next to start configuring the fax service in your computer.
Enter your Name, Your Company's name and your fax (Telephone) number on the Sender Information page.
Your modem will be selected under Select Device for Sending or Receiving Faxes - if you have more than one modem, you will have to select the correct device to send and receive faxes in your computer. You will also have to specify if the send and receive options - whether you will manually answer incoming faxes or if you want your computer to automatically answer them for you.
Remember to Enter your Company's Name and Fax Number under Transmitting Subscriber Identification(TSID) and Caller Subscriber Identification (CSID). These fields are very important.
Now, under Routing Options, you will need to specify where incoming faxes are going to be stored in your computer. You can specify a local folder or just let it go to the default location, which is the Fax Console.
You can change these settings anytime you want by running the Fax Configuration Wizard again from Tools -> Configure Fax.
Sending Faxes from Your Computer
You can fax any document that is stored in your computer. You can also scan a document and fax it by sending it to the Fax Printer in your computer.
To fax a document from your computer, Click on the File Menu of the document and select Print. Then under print (or Print Setup), select Fax in the Printer Name box. This will open the Send Fax Wizard. You can also use the option called Send To and select Fax Recepient if you are using MS Office.
As soon as you hear your computer dialing, the Fax Monitor (as shown in the image below) will start up
fax_monitor_xp.gif How to Fax Scanned documents:
Another way to send a fax from your computer is to scan documents and then fax it through your Fax Printer. This can be made possible by using your scanner software. You can also fax from a scanner using the tools provided by Windows XP.
For this, go to the Control Panel and click on Printers and Other Hardware, then select Scanners and Cameras and then, double-click on the icon for your scanner to start the Scanner and Camera Wizard.
Then, on the Choose Scanning Preferences page, click Grayscale Picture and then click Preview to start the scanner.
Provide a name and location for the scanned document.
Now, go to the saved image which you scanned just now and right-click on it and select print - This will start the Photo Printing Wizard.

Click on the check box for the image to be faxed and select Fax as the printer you want to use.
When you finish the Photo Printing Wizard, the Send Fax Wizard opens and you proceed as described in the procedure for sending a fax from your computer.
Faxing from MS Outlook:
You can also fax from MS Outlook by adding the Fax Transport Service as an email account.
Receiving faxes on your computer.
Remember, you have already specified where the incoming faxes should be located and also how you wanted the incoming fax calls to be answered -manually or automatically. The Fax Monitor opens up automatically when the modem detects an incoming fax.
To view an incoming fax, go to the Fax Console and click on Inbox. Double-click on the fax entry you have just received and it will open up in the Windows Picture and Fax Viewer. Fax files are images in TIFF format so they cannot be edited. But u can print it out or email it to anybody else as an attachment.

on Jul 06, 2010 | Computers & Internet

1 Answer

Whenever i send a fax, the machine confirms by viewing 'TRANSMITTING OK' but the addressee receives a blank document


Check the baud rate of your transmissions. Slow them down to the slowest setting and send a test fax to a helpful person. Slowly increase the baud rate (communication data speed) and send the fax test. When the fax doesn't show up on the receive site, then step one baud rate speed back, and save the setting.

It could also be your fax that is faulty, or even the receive sites fax, also being faulty.

To test your copy-head, insert a document into your loading section of the fax and press copy. If the copy prints out fine, then you know the head is reading correctly.

It is also possible that the receiver fax (the other end) has a printhead failure.

Nov 25, 2013 | Canon FAX-JX200

1 Answer

Vertical Lines through incoming faxes and copies.


Sometimes you may see vertical streaks/black lines
on the faxes you receive. Either your FAX/MFC's
primary corona wire for printing may be dirty, or
the sending party's fax scanner may be dirty. Clean
your primary corona wire (see pages 13-18), or ask
the sender to make a copy to see if the problem is
with the sending machine.
Cleaning the Drum Unit
We recommend you place the drum unit on a drop cloth or large piece of
disposable paper to avoid spilling and scattering toner.
1 Carefully turn the drum unit upside down.
2 Clean the primary corona wire inside the drum unit by gently sliding the tab
from right to left several times.
3 Return the tab to the Home
position (  ) before
reinstalling the drum unit.

Jan 31, 2011 | Brother IntelliFax-2920 Plain Paper Fax,...

1 Answer

Hello! How to program automatic reception of a fax after 4 calls (at the weekends, when at office anybody isn't present. Thank you. Best regards, Veronika


hi; Receiving Both Documents and Telephone Calls Automatically: Fax/Tel Mode If you set Fax/Tel mode, you can control precisely how the fax handles incoming calls by adjusting the following settings: ??? Adjust the time the fax takes to check whether a call is from a fax machine or a telephone (<RING START TIME> setting). ??? Adjust the length of time the fax rings when the call is a voice call (<TEL RING TIME> setting). ??? Set whether the fax switches to receive mode after the ring time set in <TEL RING TIME> has elapsed (<DEFAULT ACTION> setting). 1 Press [Menu]. 2 Use [{] or [}] to select <DATA REGSTRATION>, then press [Start/Copy]. The LCD displays <USER SETTINGS>. 3 Use [{] or [}] to select <RX SETTINGS>, then press [Start/Copy]. The LCD displays <ECM RX>. 4 Use [{] or [}] to select <FAX/TEL AUTO SW>, then press [Start/Copy]. The LCD displays <RING START TIME>. 5 Press [Start/Copy]. 6 Use the numeric buttons, or [{] or [}] to enter the time the fax waits before ringing when it receives a call, then press [Start/Copy] twice. 7 Use the numeric buttons, or [{] or [}] to enter the time the fax rings while waiting for someone to pick up the Handset, then press [Start/Copy] twice. The LCD displays <RECEIVE>. Note ??? If paper jams, see "Troubleshooting" on page 53. ??? If the Ink Lamp lights up faxes will be received to memory. 8SEC. 22SEC. Use [{] or [}] to select <RECEIVE> or <DISCONNECT>, then press [Start/Copy]. This setting tells the fax what to do if the Handset is not picked up within the specified ring time set in step 6. 9 Press [Stop]. Setting ends and the fax returns to standby mode.

Oct 14, 2010 | Canon FAX-JX200

1 Answer

How to recieve a fax on the Canon PIXMA MX340 Wireless Office All-in-One Printer


Take your incoming phone line and plug it into the place that says "line" on your fax machine. Plug another phone cord into where it says "phone" and connect this to your telephone. Test to make sure you have chosen the right places by dialing a phone number to fax to and listen for the dial tone. If you get a dial tone, then you have set it up correctly.

On the fax machine look for the button that says "menu". Push it and use the up and down arrows to navigate the options on the display. Look for fax set up and press "ok" or "enter" on the fax machines keyboard to access this area. Look for "number of rings" and change the fax machine to a number of rings that is less then your voice mail box if you have one. Then close and save your choices.

Have someone send a test fax by dialing your phone number for the line connected to the machine. The fax machine will pick up on the number of rings set and automatically begin receiving and printing a copy of your incoming fax.

You cannot use magic jack.

You can also choose to manually answer an incoming fax if you see that your display on the fax machine says "ringing" or incoming" you can push the "start" button and this will start receiving your incoming fax.

Sep 30, 2010 | Canon imageCLASS MF7480 Laser Printer

1 Answer

Need to fax docs w/ a Dell 942 all-in-one print-fax-copy-scan.


To install and configure the Microsoft® Fax software:Click the Start button.

Click the Control Panel icon.

Double-click the Add or Remove Programs icon.

Click the Add/Remove Windows Components icon on the left side of the Add or Remove Programs window.

When the Windows Components Wizard window appears, click to place a check in the box next to the Fax Services listing. 

Click the Next button.

When the Files Needed window appears, insert the Windows® XP CD into the CD-ROM drive. 

From the Copy files from: drop-down button, select the drive-letter that represents your CD-ROM drive. 

Click the OK button. to automatically open and close several installation windows.

When the Installation Complete window appears, click the Finish button. 

Close the Add or Remove Programs window. 

Click the Start button, point to All Programs, point to Accessories, point to Communications, and then point to Fax. 

Click Fax Console.

When the Welcome to Fax Configuration window appears, click the Next button. 

Enter any appropriate information in the fields provided. 

Click the Next button. 

Select your data/fax modem from the drop-down button located below the Please select the fax device listing. 

Click the Manual answer button or Automatically answer after (specify number of rings) button. 

Click to select the Enable Receive listing.
 Note:  
  By selecting the Enable Receive check box, you can receive faxes. However, selecting this option may cause the computer modem to answer all incoming phone calls in which you may not receive voice mail.  

Click the Next button. 

Enter your TSID (Transmitting Subscriber Identification) information in the field provided. 

Click the Next button. 

Enter the CSID (Called Subscriber Identification) information in the field provided. 

Click the Next button.

When the Routing Options screen appears, click to select the Print it on check box if you want each received fax to be automatically printed. If selected, use the drop-down menu to the right of this field to select the Dell AIO Printer to print the received fax. Your printer must be on and connected to your computer in order to automatically print faxes.
To create an archive copy of each fax, click to select the Store a copy in a folder check box. 

Click the Browse button to select the desired archive location. 

Click the Next button to display the Configuration Summary list. 

Confirm your configuration settings are correct, and then click the Finish button.
You are now ready to send or receive faxes.

http://support.dell.com/support/topics/global.aspx/support/dsn/document?c=us&l=en&s=gen&dn=1091795

Nov 14, 2009 | Office Equipment & Supplies

1 Answer

Okifax 5680 - transmit resolution issue


You can change the Transmit Resolution but not the resolution or the quality of the faxes received.

If your machine makes goog copies and prints, the problem is on the sender's side.

This is an excerpt from the troubleshooting section of your machine manual:

The image received on your fax machine was very poor. Contact the person sending you the fax and ask them to change their Transmit Resolution and Type of Original settings. Ask the person to make a copy of the document on their fax machine to ensure that it is working properly. Then ask them to send the fax again. If you still have a problem, try making a copy of a document on your machine to make sure it is working properly

Aug 14, 2009 | OKIFAX 5680 Led Printer

1 Answer

Cannon Fax JX200


The JX200 has four modes of fax receipt - Fax/Tel, Manual, Answering Machine, and Fax Only. The Fax/Tel mode, which appears to be your setting, is meant to let the fax machine automatically switch between fax and voice calls. Documents are received automatically, and the machine rings for voice calls based upon the times that are input in the settings of the machine. It would seem that the best thing to do would be to lengthen the times involved - particularly at step 7 below. I would imagine it is set at a low number - perhaps 10 seconds or less - and needs to be increased to give you sufficient time to answer the call.

Set the mode by pressing [Receive Mode/Resolution]. Every time you press [Receive Mode/Resolution], the mode changes cyclically.
If you set Fax/Tel mode, you can control precisely how the fax handles incoming calls by adjusting the following settings:
• Adjust the time the fax takes to check whether a call is from a fax machine or a telephone (<RING START TIME> setting).
• Adjust the length of time the fax rings when the call is a voice call (<TEL RING TIME> setting).
• Set whether the fax switches to receive mode after the ring time set in <TEL RING TIME> has elapsed (<DEFAULT ACTION> setting).
1. Press [Menu].
2. Use arrows to select <DATA REGISTRATION>, then press [Start/Copy]. The LCD displays <USER SETTINGS>.
3. Use arrows to select <RX SETTINGS>, then press [Start/Copy]. The LCD displays <ECM RX>.
4. Use arrows to select <FAX/TEL AUTO SW>, then press [Start/Copy]. The LCD displays <RING START TIME>.
5. Press [Start/Copy]. The LCD displays <8SEC.>
6. Use the numeric buttons, or arrows to enter the time the fax waits before ringing when it receives a call, then press [Start/Copy] twice.
7. Use the numeric buttons, or arrows to enter the time the fax rings while waiting for someone to pick up the Handset, then press [Start/Copy] twice. The LCD displays <RECEIVE>.
8. Use arrows to select <RECEIVE> or <DISCONNECT>, then press [Start/Copy]. This setting tells the fax what to do if the Handset is not picked up within the specified ring time set in step 6.
9. Press [Stop].
Setting ends and the fax returns to standby mode. The machine will now handle calls as indicated in the settings you input.

It may take a few rounds of going through these steps to get the settings just right for your situation, but it should definitely solve your problem. If this information assists you in resolving the problem, please take a moment to rate the solution at a "FixYa" level. If you do not feel that you can rate at a "FixYa", please post back with more information regarding what has occurred subsequently, and I will gladly help you until we have reached a definitive solution.Thank you for using and rating FixYa!

Jul 13, 2008 | Canon FAX-JX200

1 Answer

Setting the voicmail


Voicemail or telephone answering device (TAD). There is a BIG difference. Voicemail is product of your telephone service provider. If you have voicemail, most providers have a solution to this that you must arrange through them. If you have an answering machine, you can set your Brother to TAD mode. In TAD mode, if your answering machine picks up, (you must set your answering machine to answer in less rings than your fax), your fax will "eavesdrop" to listen for the fax tones from the sending machine. If it hears these tones, it will disconnect your answering machine and accept the incoming fax. If it does not hear the tones, it allows the answering machine to record the incoming message. If you are home. If you answer the call and hear a tone every 2.5 to 3 seconds, that signals an incoming fax. Simply touch *51 on the keypad of the phone you picked up on. You will hear some shrill tones. That is your fax machine attempting to receive the incoming fax. Hang up the phone you are on and it will receive the fax. In any case, make sure that the receive mode is NOT set to AUTO. Set the receive mode to TAD or MANUAL. If these instructions were not clear enough, let me know and I will send you DETAILED instructions. You can find the manual here: http://www.brother-usa.com/Data/Documentation/Fax/User/UM_FAX2820_FAX2920_MFC7220_MFC7225N.pdf If you need additional assistance, please let me know before you rate this solution. Ed

Jun 29, 2007 | Brother IntelliFax-2820 Laser Fax

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