Question about HP Photosmart C5180 All-In-One InkJet Printer

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I get an Error occurred communicating with the scanning device.

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Try uninstalling drivers and reinstalling. Make sure you use the correct driver for the correct operating system...This might help...

http://h10025.www1.hp.com/ewfrf/wc/softwareList?lc=en&dlc=en&cc=uk&os=228&product=1153481

Please let me no how you get on...

Posted on Nov 18, 2009

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Try uninstalling your scanner/printer driver and reinstall it.

Posted on Nov 18, 2009

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1 Answer

Hp 3500C communication error


Restart the PC and the scanner and try again. Make sure you installed the right drivers, make sure that the PC see's the scanner, check devise MGR and look under printers, interface devise.

Apr 03, 2013 | HP ScanJet 3500C Flatbed Scanner

1 Answer

An error occured communicating with scanning device. please ensure that the scanning device is connected properly and try again


Possible hardware, connection or driver issue.
May i know the name of the product and the operating system that you are using so i can help you better?

May 01, 2009 | Office Equipment & Supplies

1 Answer

Connection issue between XP Pro and HP C6180 all-in-one


Hi Lynn,

Unfortunately, HP.com doesn't have a very satisfying online solution to your problem. Still, there are a few things you can try.

The first is a general diagnostic check of your scanner. HP provides a doc that takes you through some steps, many of which you probably already tried, to see if it's a simple fix:

An error occurred while communicating with scanning device

The next document is a set of diagnostic steps to address errors trying to scan to a PDF:

An error occurred while trying to scan to a PDF

I don't know if the current situation was created by a fault in the device or some recent change in your configuration settings. I do know you can use the HP Director software installed on your computer to set the scan destination settings:

Settting "Scan To" Destination using HP Director

Those were the most relevant solutions I could find for you. I hope some of this information is helpful. Good luck.

-Trip

Oct 07, 2008 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Scanner component stopped communicating


well, reinstall the software and see if it will work.

Aug 13, 2007 | HP PSC 1350 All-In-One Thermal Printer

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