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I get error code c-0960; when I looked it up it says "manual feed tray liftup". How can I fix this? Also 1 day earlier, the cable on the door (fuser section, right side) broke and the door hit hard on the manual feed tray, but the copier continued to work. The next day, after running about 200 copies of a 500c order from the multipurpose tray, the Error code showed up on panel. No success in turning it on and off again.

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Posted on Nov 18, 2009

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Posted on Jan 02, 2017

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What does a fuser look like? hp cp4525 color laserjet? How to clear the error?


A 50.2 fuser error will on most cases require replacement of the fuser assembly. It is located on the right hand side of the printer. Same side as the manual feed tray. Open the door and look for two blue handles near the top of the opening.

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Xerox WorkCentre 7120 error code


Chain Description 001 Cover and Door Interlocks 002 Touch Screen / Control Panel 003, 041, 045, 123 Machine Communications 004 Drives 005 Duplex Automatic Document Feeder (DADF) 061, 062 Scanner, DADF and ROS 007 Paper Supply 008 Paper Feed 009, 089 Xerographics 010, 011 Fuser, Copy Exit 012, 013, 047, 112 Finisher 016, 124, 127 Configuration, Software, Memory, Hard Drives, Color Server, DFE 018 Network Communications 020 Fax, Software 021, 121 Foreign Interface 022 Job Timers 024, 026, 027, 033 Job Parameters 034, 035, 036, 133, 134 Fax Communication 042 Motor, Fan, Sensor 071 Tray 1 Misfeed 072 Tray 2 Misfeed 073 Tray 3 Misfeed 074 Tray 4 Misfeed 075 Tray 5 Misfeed (Bypass Tray) 077 Paper Path Jam 078 High Capacity Feeder 083, 084 Fax Jobs 091 Drum Cartridge 092, 093 ATC, ADC, Toner 094 IBT, BTR 102 Job Queue 103, 116 Software

Aug 23, 2014 | Xerox Office Equipment & Supplies

1 Answer

Sir my printer problem is on printer menu write a clearing paper path what is this massage and give me solution.


Thank you contacting FixYa for your printer inquiry.
This error is associated with either a sheet of paper blocking the paper path or a partial piece of paper that blocks path or trips a sensor. The printer will usually throw up a error code 13.XX on the display and the XX is a number that will indicate where in the paper path this error most probably occurred. Just follow the steps for your error on the below chart.
This link will take you to the user guide which will be helpfull identifying components and providing guidelines for most of the helpful hints and things you will need to know about this printer.
http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c00218691/c00218691.pdf
Locate your error on the matrix below and follow the steps. Comment back if you need more help. Thank you again for contacting FixYa.
TF
HP Laserjet Error Codes 0 - 19 Message on printer Display Panel What it means. What to do. 13.XX PAPER JAM [LOCATION] Media is jammed at the specified location (and possibly at other locations). If the message persists after all jams have been cleared, a sensor or sensor lever might be stuck or broken. For all jam messages, do the following: 1. Remove jammed print media from the specified location. Check the entire paper path for other pieces of media in the path. 2. Open and close the top cover to clear the message. 3. Check sensors and flags in the paper path for proper operation. 3.0 PAPER JAM [LOCATION] A non-specific paper jam occurred. 1. Remove jammed media from the specified location. 2. Verify the paper tray is fully closed. 3. Inspect and/or replace the feed and separation rollers. 4. Ensure there is no obstruction in the path, such as a torn piece of paper. 5. Open and close the top cover to clear the message. 6. Check sensors and flags for proper operation. 13.1 PAPER JAM OPEN INPUT TRAYS Paper-delay jam at paperfeed area. 1. Ensure that paper trays are loaded and adjusted properly so media can feed from the tray. It might be necessary to reduce the stack height of media in the tray. 2. Check the input area for obstructions such as media in the path. Also check to see if the registration assembly damaged or unseated. 3. Replace any defective sensors or flags. 4. Verify the media meets the specifications. 5. Check the pickup feed and separation rollers for unusual wear. Replace as needed. 6. Rotate the media in the input tray by 180° and/or turn it over On NX engines this is most likely the fuser flag or the ACPM. The ACPM has a photosensor hard-wired to the back of it. 13.10 PAPER JAM CHECK DUPLEXER Jam at duplexer. 1. Check the duplexer and the rear area of the printer for obstructions or damage. 2. Check the duplexer for proper operation. Replace the duplexer if a sensor is defective. On a 5si, 8000, or 8100 series laserjet a Duplex Jam can be caused by a tray 2 and 3 feed assembly failure. 13.14 For Laserjet 5si. This error is caused by a defective paper control PCA Replace paper control PCA. 13.2 PAPER JAM OPEN INPUT TRAYS Paper-stopped jam at paper-feed area. 1. Check the input area for obstructions such as paper in the path. Also check to see if the registration assembly is damaged or if the transfer roller is out of place. 2. Replace any defective sensors or flags. 3. Ensure the media does not exceed the maximum length. 4. If multiple sheets are feeding, it might be necessary to fan the media and reduce the stack height. Also, replace separation pad. 5. Verify that the fuser is properly installed. On NX engines this is an input jam. 13.20 PAPER JAM CHECK REAR DOOR Media stopped in the paper path during power on or when the top door was closed. 1. Remove all media in the paper path, and then open and close the top cover. 2. If the message persists after all media is removed: Check if media is jammed in the prefeed area. Replace any defective sensors or flags 13.21 DOOR OPEN JAM The top cover was open while printing. 1. Clear the jam and close the top door. 2. If the message persists, check the top door switch for proper operation. 13.5 PAPER JAM CHECK REAR DOOR Paper-delay jam at fuser. 1. Check the transfer roller and small media belt to ensure they are operating and can feed print media. 2. Check the paper path for obstructions at the transfer roller, toner cartridge, paper feed assembly, and fuser. 3. Replace any defective sensors or flags. 4. Turn the media stack over and/ or rotate it by 180° in the input tray. If still persists - replace fuser, then DC controller. 13.6 PAPER JAM CHECK REAR DOOR Paper-stopped jam at fuser. 1. Check the paper path for obstructions at the fuser and output/delivery area. 3. Replace any defective sensors or flags. 13.99 PAPER JAM [LOCATION] A non-specific paper jam occurred. 1. Remove jammed media from the specified location. 2. Verify the paper tray is fully closed. 3. Inspect and/or replace the feed and separation rollers. 4. Ensure there is no obstruction in the path, such as a torn piece of paper. 5. Open and close the top cover to clear the message. 6. Check sensors and flags for proper operation

Jun 09, 2011 | HP LaserJet 4350 Printer

1 Answer

Bl;ack streaks on paper


Pull down the manual feed tray door.
Load a few sheets of paper in tray 1.
Print something.
As the paper feeds into the printer observe it.
When the paper gets halfway in, open the top cover.
Lift out the toner and look down at the paper.
Does it have a black streak? If yes...change the toner.
If no...change the fuser.

Feb 22, 2011 | HP LaserJet 4 plus Printer

1 Answer

Error code c-0960 how can i reset it


C-0960 error code is for the bypass tray on a C350 copier. Make sure there is nothing binding up the tray lift mechanism. To reset open the front door, on the right side where the plastic starts to curve you will find a small hole, in that hole there will be a small button. Use a pen tip or a paper clip to press this button, this will reset the error. If the error returns there may be damage to the bypass lift system.

Apr 12, 2010 | Konica Minolta bizhub 350 All-In-One Laser...

1 Answer

Canon mp600 printer repeated error code 6B00


After reading through earlier problem fixes, I inserted a piece of Card right through the feed system then taped all the covers and loose paper feed trays closed with masking tape. Picked the whole unit up, turned it upside down and shook it up and down and side to side quite hard. Put it back in place on the desk, undid all the tape and plugged both cable back in and switched it on. It went through a long startup process, spat out the card sheet and has worked OK since then (about 15 sheets printed).
Thanks for all the ideas in earlier fixes.

Nov 12, 2009 | Canon PIXMA MP600 all-In-One InkJet...

2 Answers

Error 13.20.00 on HP laserjet 5200 jam inside top


This is a common issue and most times a bear to repair. There is a sensor flag mounted on the paper feed assembly behind tray 1 which has a habit of either coming off or the spring which moves it back a forth comes out of its holder. In any case it is one of the worst repairs you have to do. Many items have to come off to get to it and getting that flag and spring on correctly even with the instructions is difficult. Usually what will happen is you get the 13.20.00 error on power up with no motor movement and when you open and close the top cover, the motor will move but the same error reappears. If you are lucky it is just a case of a shred of paper blocking the sensor flag from moving and worst case of the flag having come off. You will need the service manual and check the removal and replacment section on the paper feed assembly and play close attention to the 3rd page.

sometimes this error also appears if a wrong fuser is installed in ur printer that is not ur model number.... have it checked
thank you have a nice day

Aug 10, 2009 | HP LaserJet 5200tn Printer

3 Answers

Printer now not printing, as it says there is a paper jam


it sounds as though your pick up rollers are worn. when the oprinter can not pick the paper from the selected tray (tray 2 in your case) then it shows up as a jam. to sort this you will need:

One of these: RM1-0036-020: PAPER PICK-UP ROLLER ***'Y
Two of these: RM1-0037-020: PAPER FEED ROLLER ***'Y

Hope This Helps

Pete

Oct 30, 2008 | HP LaserJet 4250n Printer

1 Answer

LJ3700 page tops half- way through fuser. Bob


13.01.00 (HP 3500) 13.20.00 (HP 3700) Description A media delay jam has occurred in the registration area. Action Check for media stopped or jammed in the area of Tray 1 pick-up, Tray 2 pick-up/feed, and Tray 3 pick-up area (if Tray 3 is installed). Remove any media and continue printing. 13.02.00 (HP 3500) 13.20.00 (HP 3700) Description A media delay jam has occurred in the registration area. Action Check for media stopped or jammed in the area of Tray 1 pick-up, Tray 2 pick-up/feed, and Tray 3 pick-up area (if Tray 3 is installed). Remove any media and continue printing. these are areas that you mentioned and fixes to them http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00047478#A3 this is the link to all error codes for your printer you might want to print these out and keep safe

May 07, 2008 | HP Color LaserJet 3500 Printer

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