Error Log Result 232... The telephone connection was lost.
Error 232 Definition
A communication failure occurred between the two machines.
The user at the remote machine might have pressed the Stop key.
The call waiting service can cause this error. The click, heard for an incoming call, is actually a momentary disconnect of the line. Do not use call waiting on a line with a fax machine.
The power at the remote machine was interrupted, or deliberately turned off causing the fax session to be interrupted.
Check the following items:
Make sure that you have plugged the phone cord directly and securely into the wall jack and into the back port of the fax product. The fax port on your product is marked "Line," "To Wall Jack," or with a wall jack symbol.
Make sure the Line Interface Unit (box that the phone cord plugs into) is fully seated into the back of the fax product.
Remove any other devices from the line such as splitters, credit card machines, or telephone answering machines.
Try sending and receiving faxes on a different fax line.
Try using a different telephone cord.
Have the phone company test your line for static or noise problems.
Turn Error Correction Mode (ECM) off, if you encounter the same error repeatedly
If the error persists, and error correction is in use for the fax session, disable ECM. Fax quality might be degraded.
Set the host machine to receive at a slower transmission speed.
Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve. These errors can occur if the phone lines in the area to be faxed are old or there is noise (static on the phone line). Other reasons can include power brownouts and other power-related problems.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Jun 09, 2009 |
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