Question about Samsung YH-925 MP3 Player

1 Answer

Unable to see files

When I connect my player to the PC, I can see the files in Windows explorer, but I cannot see any files on the player.

I have disconnected the HD and the battery and reconnected them and still have this issue.

I would be willing to format the HD, but when I click on the button in the recovery utility I get the message "make sure the proper software is installed".

What can I do to get it working?

Posted by on

  • lingrlonger Mar 25, 2008

    Sorry if I wasn't clear. I can see the files in XP & Vista. I can't see anything on the player. Would be willing to format, but am unable to do that.

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  • 24 Answers

You cant see the files on this player in xp or any other windows format come to that...

you need samsung music studio to be able to see the files on your pc....and the driver if needed....

driver is below:

http://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=uk&CttFileID=246649&CDCttType=DR&ModelType=N&ModelName=YH-925GS&VPath=DR/200501/20050122105316640_YH-925_Driver.zip


samsung music studio is below:

http://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=uk&CttFileID=251270&CDCttType=SW&ModelType=N&ModelName=YH-925GS&VPath=SW/200502/20050221082954906_Samsung_Music_Studio.zip



hope this helps and answers your problem about files not showing up......jed

Posted on Mar 25, 2008

  • jed1969 Apr 04, 2008

    you do put them on using samsung music studio dont you??



    if you drag and drop they wont show.....



    if you do put on with samsung music studio then i'm as stuck as you are....

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Hi shirleyrate,

You can register your Philips GoGear mp3 player @ http://ow.ly/5R6mX.

From the Support Site, you can download software, find manuals, and read FAQ's:

http://ow.ly/5R6pf

If you have any additional questions or issues, Consumer Care can be reached @ 1-888-744-5477 - an agent can walk you through set-up and installation over the phone.

Hope this helps! If so, let me know by rating this solution so that I can help others more effectively!

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IMPORTANT: Before doing the installation, please make sure that your PC is running Windows XP (Home or Professional) Service Pack 2 or Windows Vista. For all legal licensees, Windows Service Pack (SP) upgrades are free. Also make sure that you have the administrator privileges on the PC and all antivirus and spyware software is disabled.
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Transfer music via Windows Media Player 10:
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  2. Make sure you connect your GoGear micro also to the main power supply.
  3. Launch the version of Windows Media Player 10.0 installed in your computer. Note: Once the device is connected to the computer, all playback or radio will stop.
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    060405090127_12310.gif
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Note! You cannot transfer pictures via Windows Explorer, for pictures use Windows Media Player.


  1. Connect your GoGear with the PC via the supplied USB cable. Make sure you connect your GoGear also to the main power supply.
  2. Launch Windows Explorer.
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  4. Once transfer is complete unplug the GoGear from the PC and enjoy the music on the go.

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Transfer music via Windows Media Player 10:
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  2. Plug your GoGear into a power outlet with the supplied AC adapter/charger.
  3. Launch Windows Media Player 10.

    Note: Once the device is connected to the computer, all audio or radio playback will stop.
  4. Check and make sure that the Create folder hierachy on device option is enabled in Windows Media Player. Go to Tools>Options. Select the Devices tab and then highlight GoGear Audio and click Properties

  5. Click "OK" to close the windows.
  6. Click the "Sync" tab.
  7. In the "Items to Copy" pane, from the drop-down list, click the playlist, category, or other item that you want to copy.
  8. Click the check boxes next to any files you want to copy.
  9. In the "Items on Device" pane, from the drop-down list, click on PhilipsGoGear for where to copy files to.
  10. Click the "Start Sync" button.
  11. The Player verifies that there is sufficient storage space on the device to copy the selected files. If there is sufficient space, the files are converted (if necessary) and copied to the portable device.
  12. Repeat steps 2-5 for any other items that you want to copy to your portable device.
  13. Once the transfer is completed, close Windows Media Player.
  14. Unplug the GoGear from the PC and enjoy the music on your GoGear.
Transfer music via Windows Explorer:
Note! You cannot transfer pictures via Windows Explorer, for pictures you need to sync them using Windows Media Player.
  1. Connect your GoGear to the PC via the supplied USB cable.
  2. Connect your GoGear into a power outlet with the supplied AC adapter/charger.
  3. Launch Windows Explorer.
  4. Drag and drop your music files into the Media/Music folder of your GoGear.


  5. Once your music has been transferred to your GoGear disconnect it from your computer and you are ready to listen to your music.
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