Question about Sanyo DS27930 27" TV

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I have an older Sanyo (approximately 8 years old) and my remote control is damaged (only the buttons/controls on the right side are working, volume turns up but not down, most of the left keys do nothing). Last weekend I accidentally initiated a channel scan by bumping the remote control, & since then I have been unable to pick up more than 3 channels through my digital TV converter box. I phoned customer Service with the digital TV converter folks & after talking me through several converter box scans, they advised that the converter box is not faulty, but that customer service at Sanyo might be able to suggest a way to reset the TV back to the way it was before the accidental auto scan. Incidentally, I'd already lost one remote control several years ago & phoned Sanyo's customer service number for a replacement. That cost me $28, so I figure maybe a little free help is in order. Can someone offer a little holiday cheer to a low income student who is struggling? Please?

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If you are feeding the signal from your digital converter into the TV antenna input, I would input the converters signal to the TVs video input instead. I am assuming your converter has a video output signal and left & right audio so you will need cables for your audio also. If your converter has only rf output for the TV tuner input it is generally on either channel 3 or 4 and there may be a switch to set this. It is possible that when the TV scanned for channels the converter was off and it did not find a signal on 3 or 4. If you can get the TV to re-scan, be sure the converter is turned on and on an active channel. All your channel selection should be via the converter after that and the TV simply stays on 3 or 4. I would suggest looking in to getting the original remote. Try partstore.com and see if they have one for your model.

Posted on Nov 18, 2009

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