Question about HP Photosmart C4280 Aio Printer

1 Answer

Each time i turn on my computer my printer re-installs

Each time i turn on my computer my printer installs itself. there are now 18 hp printers installed on my computer

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Guru:

    An expert who has written 7 tips or uploaded 3 video tips

  • HP Master
  • 829 Answers

Step one: Uninstall the software
Even if the HP software did not install successfully, there might be elements of the software installed on your computer. Use your product software CD to remove the HP software. If you no longer have the product software CD, skip to Method two: Uninstall the software without the product software CD .
Method one: Uninstall the software with the product software CD

1.
Insert the product software CD into the computer's CD drive.
2.
If the Welcome to HP screen opens, click Cancel or Exit .
3.
On the Windows taskbar, click Start , click My Computer , right-click the CD drive, and then click Open .
NOTE: If you double-click the file, the HP Installer launches. Click Exit , and then right-click the file to open.
4.
Double-click the Util folder, and then double-click the ccc folder. A list of files on the software CD displays.
5.
Double-click the Uninstall_L2.bat file. The Run window opens again, with the path to the Uninstall_L2.bat file displayed.
6.
Click OK to start the software removal, and then follow the on-screen instructions.

Method two: Uninstall the software without the product software CD
If you do not have the product software CD, you can download the software from the HP Web site, and then use the downloaded file to perform the uninstall procedure.

1.
Open a new window to browse to the Select Software and Drivers page:
1.
Right-click this link, Support and Drivers download page , and then select Open Link in New Window .
2.
If prompted, type your product number. You might also need to click it in a list of similar products.
3.
Select your operating system. The Select Software and Drivers page opens.
2.
In the Driver section, click the Full Feature Software and Drivers option.
3.
Click Download only . This option allows you to install the software at any time after the download completes.
4.
The File Download - Security Warning window opens. Click Save , and then browse to the location on your computer where you want to save the file. Consider saving the file to your desktop for easy reference later in these steps.
5.
Click Save . The software downloads to your computer.
6.
When the file downloads, double-click the icon for the downloaded file.
7.
When the installation screen launches, click Exit .
8.
On the Windows taskbar, click Start , and then click Search .
9.
Under What do you want to search for? , click All files and folders .
10.
Type Uninstall_L2 in the first search box, and then click Search .
11.
Double-click the Uninstall_L2.bat file. If there is more than one file in the search results, expand the In Folder column, and look for the file that is located in the Temp folder with 7zXXX.tmp in the filename (XXX varies by driver version). The HP uninstaller opens.
NOTE: If the Welcome to HP screen opens, click Cancel or Exit
12.
Follow the on-screen instructions to complete the software removal.

Step two: Delete all temporary files

1.
Click Start , and then click Run .
2.
In the Open box, type %temp% , and then click OK . The Temp folder opens, displaying the Temp files.
3.
Click Edit , click Select All , and then press the Delete key to delete the files.
NOTE: Do not highlight or delete the Temp folder. Delete only the files in the folder. If an Access Denied message displays on the screen during the delete process, click OK to close the error message and then continue deleting the remaining files.

Step three: Temporarily turn off startup programs
Follow these steps to turn off the Terminate and Stay Resident (TSR) programs running in the background on the operating system. These programs activate computer utilities like antivirus software, but are not required for the computer to function. Occasionally, TSRs prevent the product software from installing correctly. In Windows XP, the MSCONFIG utility prevents TSR programs and services from starting.

1.
Click Start , and then click Run . In the Open dialog box, type msconfig , and then click OK .
2.
Click the General tab.
NOTE: Make a note of the settings in the General tab now. You will need this information to return the settings to the original configuration.
3.
Click Selective Startup .
4.
If there is a check mark next to Load Startup Items , click to clear it.
5.
Click the Services tab, and then select the Hide All Microsoft Services check box.
6.
Click Disable All to clear all the check boxes on the list.
7.
Click Apply , and then click Close .
NOTE: If an 'Access is denied ' error message displays on the computer when you make changes, click OK , and then continue. The message does not prevent you from making changes.
8.
Click Restart to apply the changes.

Step four: Reinstall the software
Use one of the following methods to reinstall the software.
Method one: Install the software with the product software CD
If you have the product software CD, follow these steps to reinstall the software. If you downloaded the software, skip to Method two: Reinstall the downloaded software .

1.
Insert the product software CD into the computer’s CD drive. The software installer starts automatically. If the Install Wizard does not start automatically, click Start , click My Computer , and then double-click the CD drive.
2.
On the CD menu, click Install Printer Driver .
3.
Follow the on-screen instructions to complete the software installation, and then proceed to the next step.

Method two: Reinstall the downloaded software

1.
Browse to the folder where you saved the downloaded file, and then click it. The file name ends in .exe .
2.
You can accept the default location to save the files. Click Next , and then wait while the installer extracts the files to prepare for installation.
3.
When the installation screen opens, click Install .
4.
Follow the on-screen instructions to complete the installation, and then proceed to the next step.

Step five: Re-enable startup programs

1.
On the taskbar, click Start , and then click Run .
2.
In the Open dialog box, type msconfig , and then click OK . The System Configuration Utility window opens.
3.
Click the Startup tab.
4.
Select the check box next to programs that should run when the computer is turned on (refer to the notes that you took earlier in this document).
CAUTION: Do not disable any Microsoft services.
5.
If no changes should be made to startup programs or services, click the General tab, and then select the Normal Startup check box.
6.
Click Apply , click OK , and then click Exit without restart .

Step six: Install the HP software update

1.
Right-click this link, HP Critical Update , and then select Open Link in New Window .
2.
Thoroughly review the information on the download information page, and then follow the on-screen instructions to download and install the software.
3.
Restart the computer and the product.

Posted on Jan 02, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

I want to download printer hp deskjet 3745


Thank you for your inquiry today.
We can help you but will need more information on what you are asking for. It appears you may be asking for the printer drivers to match your computer.
The following HP support link should be helpful: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=372335&lc=en&cc=us&dlc=en&lang=en&cc=us
If you provide information regards your computer operating system then you should be able to follow the steps provide.
I hope we've provided you useful assistance and that this information allows you to make an informed decision as to how to proceed from here. Please be sure to vote on my response. I hope I've earned a good rating from you today.
Please post a comment if you need additional assistance so that I can help you further.
Best regards,
TF

Jun 03, 2011 | HP DeskJet 3745 Printer

1 Answer

Error message 49 on my HP CP 2025 (printer shuts itself off and truns itself back on to see error message 49)


Firmware error:
1. Press CANCEL JOB to clear the print job from the printer memory. 2. Turn the printer off, and then turn the printer on. You can try reprinting the job to see if it was a temporary error. 3. If error persists, try printing a job from a different software application. If the alternate job prints, go back to the first application and try printing a different file. (If the message only appears with a certain software application or certainprint job, try upgrading the printer driver and / or firmware.) 4. If the message persists with different software applications and print jobs, disconnect all cables to the printer that connect it to the network or printer. Turn the printer off and delete the print queue. Then reboot printer AND computer, reconnect cables, and try printing again. 6. Remove all EIO devices from the printer (JetDirect cards, hard drives, etc.). If 49 error goes away, turn printer off, re-install EIO devices one at a time, and reboot printer each time to determine which EIO device is failing. 7. If printing still fails with all EIO devices removed, remove all memory DIMMs or third-party DIMMs from the printer. (Do not remove the firmware DIMM-- printer won't function without this installed.) Turn the printer on with DIMMS missing. If the error no longer exists, install each DIMM one at a time, turn printer on, test printer. Replace a DIMM if you determine that it causes the error. 8. Remember to reconnect all cables that connect the printer to the network or computer. 9. If the error persists, replace the firmware DIMM. 10. If error persists, replace the formatter.

Nov 22, 2010 | HP Hewlett Packard LaserJet 3000dn Printer

1 Answer

Hp photosmart 3310


Lets try this patch out that prevents it from being uninstalled upon restart. May be best to uninstall all drivers first then reinstall and install this patch.
ftp://ftp.hp.com/pub/softlib/software9/COL20562/oj-54074-1/CIT223969-HPCOM-KL32-v4.exe
Tell me how it goes!

Feb 03, 2009 | HP Photosmart 3310 Printer

1 Answer

Will not work


To install it onto the computer you need to download drivers:



HP Deskjet 1280 Printer series - Download drivers and software

Specify product - HP Business Support Center

By the way, if the printer tuns off by itself, that means that the printer is faulty.

Jan 23, 2009 | HP DeskJet 1280 InkJet Printer

1 Answer

HP Solution Center reinstalls itself on every reboot.


We experience this issue if the drivers are not isnatlled properly. Once remove the USB cable from the computer if the all-in-one connected using USB and if it is network then no need to remove the ethernet cable. Now insert the CD in the computer and click on add a device option and follow the onscreen instaructions, in the miidle it will prompt to connect the USB cable then connect the USB cable and complete the process. This will resolve the issue.

May 20, 2008 | HP Officejet Pro L7580 All-In-One InkJet...

4 Answers

My hp psc 1100 series 1200 series will not be reinstalled onto my machine. It was already installed but for some reason it uninstalled itself. When I went to put it back in it is not recognised printer...


First make sure the power supply (if it has one) is plugged in and receiving power.

Try a different USB cable - maybe the cable is bad, it happens.
If not, try plugging into a different USB port on the same machine. If it still isn't recognized, try plugging it into a different machine.

If it isn't recognized on a different machine, then there's probably something wrong with the printer itself and it's time to contact HP support.

May 09, 2008 | Office Equipment & Supplies

1 Answer

Cannot install printer software ,tells me a newer version of software is already installed .this is a HP pavilion computer using windows xp home addition and a hp psc 1350 all in one. I uninstalled the...


Hi,
try uninstalling any software relating to the printer.
shutdown the computer. Remove any printer to computer cables. Re-boot ( startup ) the computer.
let it set itself up. then shutdown.
turn off the power to computer, put your printer cable back in, as if you were installing it for the first time.
the computer should have found new hardware ( your printer ) And ask for a driver. ensure your HP disk is in the drive, and ask to search Drive D:- Or E:- wherever your CD is located.
If it,s already got the latest drivers installed, i would,nt worry unless your printers not functioning correctly.
Mike @ Compurepair.

Feb 19, 2008 | Computers & Internet

Not finding what you are looking for?
HP Photosmart C4280 Aio Printer Logo

122 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...