Question about HP DeskJet 940c InkJet Printer

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I had a paper jam. after removing the the jam the

I had a paper jam. after removing the the jam the printer makes a clacking noise. Also 3 plastic prongs prevent the ink cart. from moving across the printer.
therefore I can not print. What can I do?

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If this printer has a back door to open or take off, open it and rotate the large rubber rollers til the prongs go back down, after you power up again it should be OK.

Posted on Nov 18, 2009

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Paper jam


You are receiving this error message because there is a paper jam or the top (photo) tray is not securely in position and the printer cannot initialize. This error message can appear for an ESP 7, ESP 9, ESP 7250, or ESP 9250 all-in-one printer.
To resolve a paper jam, we have an easy Step-by-Step Solutions and Repair tool. Within the tool, select All-in-one printer, then Paper jam.

When you clear the paper jam:
  1. Make sure you open the paper output tray and inspect the top tray for photo paper that could be jammed inside or that remains in the nip at the entrance.
  2. Pull out the bottom paper tray and clear any paper jams.
  3. Remove the duplexer from the back of the printer and clear any paper jam.
NOTE: Curled photo paper could induce a paper jam. To prevent curling:
  • Store un-printed paper in a tightly closed plastic bag or in its original packaging.
  • Store sealed packages of paper flat, and not on
  • When you are ready to print, take only the paper intend to use immediately.
To remove curl in photo paper:
  1. Place the paper in a plastic bag or in its original packaging.
  2. Gently bend the paper in the opposite direction of the curl, then insert it into a tube-a paper towel tube works well.

    NOTE: The tube should be larger than 1.5 in. (4 cm) in diameter.
  3. After a few minutes, remove the paper from the tube.
  4. Remove the paper from the plastic bag or packaging.
  5. Verify that the curl has been removed from the paper. Repeat the steps above if necessary.
If the top paper tray is not securely in position and the printer cannot initialize (you may hear a grinding noise, and the top paper tray will not open), contact Kodak.

Nov 02, 2010 | Kodak ESP 3 Multifunction Printer/ Copier/...

2 Answers

Loud clicking/clacking when paper feeds


Your rollers may be worn and when they are trying to pick up the paper they are not able to . Buy taking your printer to an authorized technician for a maintenance cleaning this should resolve your issue.

Jun 08, 2010 | HP D1660 InkJet Printer

1 Answer

Our Brother MFC-8860DN will only feed paper from


Printers have rollers that grab and feed the paper. They can get dirty over a period of time, or lose some of their "stickiness". Sometimes they're easily accessible, sometimes not, depending on the printer. They can be cleaned with alcohol and q-tip or cloth. The weight of the paper is probably causing just enough resistance to make the printer think there's a jam, but there could also be a problem with the mechanics of the sensor assembly, or a fragment of paper jammed up somewhere. Sometimes you can get it working without taking the machine apart, and sometimes you can't. Make sure you don't void any warranties, of course, but with some investigation, you might get lucky. You've probably done most of what I suggested, but you might take one more look. Good luck!

Mar 24, 2010 | Brother MFC-8860DN Printer

1 Answer

PAPER JAM CHANGE UNABLE 34


Usually when it does that, either there is just a small piece of shredded paper still jammed in the sensors, or the sensors are dirty. If you feel up to the task, take it apart and look for the sensors near the print head and near all the rollers and clean them up with either contact cleaner, VCR head cleaner or rubbing alcohol to get dirt and gunk off the sensors. If you don't wanna risk taking your printer apart, take it to you local technician to get it fixed.

Jul 07, 2009 | Brother DCP-130C InkJet Printer

2 Answers

Automatic document feeder does not work-- does not pick up paper


Yes, I had the same problem, and I finally got it to work. I took the printer apart and removed any paper that was stuck in the ADF in the top and it in the duplex in the back. I then did a reset and it still would not work. What I did was to turn off the printer by hitting the power button, unplug the power cable and let it sit for while so it loses its memory. then follow the instructions on HP web site on how to do a power cycle.

Solution four: Perform a power cycle
1. Turn the product off.
2. Unplug the power cord from the product.
3. Wait 30 seconds, and then connect the power cord to the product.
4. Turn the product on.
5. Make a color copy by pressing the Start Copy Color button on the control panel.
If the copy job is successful, you do not need to continue troubleshooting.
If the error message displays again, proceed to the next solution.
Solution five: Reset the product
Follow these steps to reset the product.
Step one: Perform a partial reset
1. Disconnect the power cord from the product.
2. Press and hold # and 3 while reconnecting the power cord to the product, and then release both buttons.
3. Try making a color copy by pressing the Start Copy Color button on the product control panel.
If the partial reset resolves the issue, you do not need to continue troubleshooting.
If the error message displays again, proceed to the next step to try a semi-full reset.
Step two: Perform a semi-full reset
CAUTION: Performing a semi-full reset deletes any saved phone numbers on the product.
1. Disconnect the power cord from the product.
2. Press and hold # and 6 while reconnecting the power cord to the product, and then release both buttons.
3. Try making a color copy by pressing the Start Copy Color button on the product control panel.

In my case it still would not work, so I turned the printer off for about an hour so the memory would be erased. Then after I got it on I did a factory reset. - press setup, press 6, then press 3.

I'm so excited, my printer is now working again. HP would not repair it for me and would only send me a newer model, but the older ones are easier to repair and parts are available. My email address is: edwina.mann@comcast.net . Good luck.

May 28, 2009 | HP OfficeJet 7410 All-In-One InkJet...

2 Answers

Automatic document feeder does not work-- does not pick up paper


Hello,

Here, you will find information on feed issues with the ADF. If you still have problems, you can find information on the "clear jam" error here.

If the above fails, you can find information on paper pickup issues and also how to perform a partial reset here.

Hope this helps. Please remember to rate this information.

Thanks

May 27, 2009 | HP OfficeJet 7410 All-In-One InkJet...

2 Answers

Automatic document feeder does not work-- does not pick up paper


as soon as you load the original on the ADF you get the message as original loaded..check if you get this message..
if you do not get this message..try cleaning the rollers with the lint free cloth(dry cloth)..try to make a copy..if its still the same..
then connect the printer directly to the wall outlet..and then check..
if its still the same then try these steps..
1)unplug the power chord from the back of the printer..press and hold OK and CANCEL button together..
2)while pressing these two button plug in the power chord to the back of the printer..
3)after you plug in the power chord do not release those two buttons untill the screen goes blank..
4)once the screen is blank release the buttons and then turn on the printer..
5)then try to make a copy from the ADF..if its still the same..then machine should be replaced..
let me know if this has worked..

Mar 04, 2009 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

Sharp AL1642 CS Copier Grinding noise and Paper Jams


Loud clacking sound, jamming in fuser ? sounds like the gear that turns the fuser are bad and not meshing together,
accordion jam is the fingers or claws that ride on the fuser roller are probably worn out ( these can be replaced usually 3-5 ).

You can buy the parts and replace them yourself if a handy person, not that difficult.

Nov 19, 2008 | Sharp AL-1642CS Copier

1 Answer

Canon PC920 paper feed "clacking" & not working.


check the tray and make sure the guides are set correctly, clacking sound is usually because the tray is set for Legal and has Letter, the paper is towards the bac of the tray and the pick up assembly is making the noise,
otherwise the tray is either not going up (broken gear, )

Aug 22, 2008 | Canon PC-920 Black and White Copier

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