Question about Xerox WorkCentre M20i All-In-One Laser Printer

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Where do you plug in the telephone jack - Xerox WorkCentre M20i All-In-One Laser Printer

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  • couriant May 11, 2010

    This is to note that the M20 does not have fax capability. Only the M20i does. So if you do not have the fax or LAN (network) plugs, its a M20.

    We had this issue before with our warehouse because they didn't look at the machine properly... :|

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To connect the machine for use as a fax machine, plug the cord into the left side of your machine, lower phone jack labeled LINE and the other end into the wall phone jack. To connect a telephone to your machine, plug into top jack on the left side of machine labeled EXT. Reference page 2-12 of this link to your Xerox WorkCentre M20i User Guide.
http://download.support.xerox.com/pub/docs/CopyCentre_C20/userdocs/any-os/en/UG_Eng.pdf

Posted on Nov 18, 2009

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To fix the fax lines


Hi Ronald,
There should be two phone jacks on the back of the fax machine, one marked "Line" and one either with an image of a telephone or marked "phone". The cord from the wall jack plugs into the fax at the "line", and a telephone line can be used from the "phone" jack to a telephone if you choose. ;)

Feb 24, 2015 | Office Equipment & Supplies

1 Answer

How do I connect the Norstar M7324 telephone to an expansion set?


Your expansion box is a CAP (central answer position) module. I will assume you are using the same jack as before. The line cord, from phone to jack should be 6 conductor (count pins on end). A short line cord runs from back of phone to back of CAP (plugs on CAP are labelled) then the longer cord runs from CAP to the wall jack.

Sep 12, 2014 | NorStar M7324 Telephone

1 Answer

I have an HP 2510 printer. I cannot use it to fax because once I plug the phone jack into the printer I get a busy signal. If I plug the jack into a phone, it works fine. How do I get the printer to...


Hi irwinbadin,

HP fax products are designed so that other telephone equipment can be connected on the same line as the fax. The unit must be connected first using a two-conductor fax/phone cable like the one that shipped with the HP product. Using a four-conductor telephone cable may cause problems receiving faxes or calls.

There are two different types of phone cables. There are two-conductor phone cables like what originally shipped with the HP fax product and there are four-conductor cables. HP fax products are designed to work with a two-conductor phone cable. Look at the end of the cable and verify that it has only two copper leads or wires. Replace any four-conductor cables with a two-conductor cable. Only two-conductor phone cables should be used to connect the all-in-one to the phone line.

Figure 1: The difference between a two-conductor phone cable and a four-conductor phone cable
reyjoshua07_5.jpg


Step one: Connect the phone line to the fax
The fax will have two or three sockets (or jacks) for phone lines. Some of these may have a removable plastic plug in them. These sockets will be labeled with text, To Wall Jack , or with a graphic of the wall jack. See Figure 1 below.

Plug the two-conductor telephone cable that came with the HP product into the telephone wall jack. Then, plug it into this socket as shown below.

reyjoshua07_6.jpg


In areas with above ground telephone lines and electrical storms (lightning), it is a good idea to purchase a telephone line surge suppressor and connect it between the telephone wall jack and the fax. This will help prevent damage to the fax from a lightning-caused power surge on the phone line.

Step two: Add other phone-line devices
To connect other telephone devices, use the other socket (or sockets) on the fax. These are identified by text or with a graphic of a telephone and/or computer.

Connect a caller ID unit between the fax and the telephone.
Use the information below that matches the devices you need to connect.

Fax and telephone
Connect a single-line telephone to one of the added sockets on the fax. The telephone will share the same phone line as the fax. See the illustration below.

reyjoshua07_7.jpg


Fax, answering machine, and telephone
When a telephone answering machine and telephone are connected, connect the answering machine to the fax and then connect the telephone to the answering machine as shown below.

reyjoshua07_8.jpg


Fax and computer modem
To use a fax and a computer modem on the same phone line, connect the fax to the computer modem. The modem socket on the computer may be labeled Line or Wall jack .

reyjoshua07_9.jpg


Fax, computer modem, and telephone
To use a computer modem and a telephone with the fax, connect the computer modem to the fax. Then, connect the telephone into the second phone line connector on the computer modem or the third fax socket (if it is available). The image below shows how to connect a computer and a telephone to a fax with two sockets.

reyjoshua07_10.jpg


Fax, modem, answering machine, and telephone
The image below shows how to connect a computer modem, answering machine, and telephone to a fax. Connect the computer modem to the fax, then connect the answering machine to the computer, and finally, connect the telephone to the answering machine.
If the fax has three phone line sockets instead of two, some of the devices can be connected to the other phone socket on the fax.

reyjoshua07_11.jpg


Hope it helps.

Thank you for using FixYa.

Jun 27, 2011 | Office Equipment & Supplies

1 Answer

I am trying to hook up my digital answering system with a multi line phone. I need step by step what I need to do. Thanks Ivy Hutchison


The answering machine would plug into the telephone jack on the wall, and the telephone would plug into the jack on the rear of the answering machine.
Now you do mention that the telephones are multi-line units. This could complicate things a bit because the 1739 is a single line answering machine.

If the telephone does not have individual jacks for each line (a jack for line 1 and another jack for line 2) you would need to purchase an adapter (maybe 2 of them...depending on the wall jack) that takes a 2 telephone lines and splits them into 2 individual jacks.

For example:

http://www.tti.net/computer-telephony/phone-accessories.html

After the lines have been broken out, you can connect the answering machine to the line that needs it. You would then either plug the lines into their respective jacks on the wall, or use a 2nd splitter to combine the 2 lines back at the wall jack.

May 23, 2011 | AT&T ATT1739 Digital Answering Machine

1 Answer

Cannot connect to my Internet. On my 2Wire modem at home, The Power LED light is solid green, the Ethernet LED light is green, the DSL LED light is continually flashing, and there is NO Internet LED...


With the DSL light always flashing, it means that either the ADSL signal (synchronization) does not reach your modem, or your modem cannot 'read' the signal.

You need to determine if the problem is from one of the following places :
  • outside of your house (your land line or ISP equipment) or from the modem;
  • your telephone-cable inside your house or
  • one of your equipment;


Try the following manipulations to determine from where the default comes :

  1. Determine if the problem is in your house or on the land line
    • Unplug each and every equipment which is connected to your telephonic installation (Fax, phones, answering machines etc);
    • Using the shortest telephone cable (RJ11) you possess, plug only your modem to the main telephone jack of your house.
    • If the DSL LED still flashes continuously, the problem is somewhere between your ISP's equipment and your house. You should call them and expose the situation. At this stage, you can't do much else.

  2. Determine if the problem is in your house installation
    If the DSL LED lights up when it is plugged to the main telephone jack, then it is either one of your equipment which is at fault, or the house installation. To pinpoint the problem, do the following :
    • With all the other equipment still unplugged, try the modem on all the other telephone jacks you have around the house.
    • If the DSL flashes continuously on one of the jacks, you will have found the source of your miseries. Depending on your ISP's terms and conditions, you will either have to call them of call for the services of a third-party technician to solve the problem.
    • If the DSL lights up correctly on all the telephone jacks, then your house telephone installation is good. Proceed to the next series of tests.

  3. Determine which equipment is at fault
    • Plus your modem to one telephone jack and wait for the DSL line to light solid.
    • Use a splitter (ADSL filter) to plug the equipments you possess (telephone, fax etc) one by one. Verify each time if the DSL LED is still lit or flashes continuously.
    • If one of the equipment causes the DSL LED to flash, it is that equipment which causes your problem.
    • If every equipment causes the DSL LED to flash, the it is the splitter (ADSL filter) which is causing the problem. You can confirm this hypothesis by testing each and every ADSL filter you have in your possession.
    • Replace any faulty equipment and you should have eliminated the problem.
If nothing of this solves your problem, you won't have any choice but call you ISP. Don't hesitate to tell them all tests you will have done.

May I also make some recommendations :
  1. Use a power surge protector (not a UPS though) to plug your modem to the electric outlet BUT plug it directly to the telephone jack;
  2. Make sure your modem is plugged in as far as possible from UPS, television, etc.;
  3. If possible, don't plug the modem in the same electric outlet as other equipments;
  4. Don't use any telephone extension cable to plug your modem to the telephone jack.

Hope this helps you. Let me know what happens next.

May 11, 2011 | 2wire (1000-000057-000) Modem

1 Answer

No dial tone when connected to phone jack. Machine is plugged into power source and phone jack but doesn't work.


phone jacks are used for extension telephones. the line from telephone companies must be connected to tel jack......

Mar 19, 2009 | Panasonic Office Equipment & Supplies

1 Answer

Unable to use Fax machine with cable company telephone.


You don't have the cable plugged into the "telephone" jack instead of the "line" jack on the machine do you?

Mar 13, 2009 | HP OfficeJet 6110 All-In-One InkJet...

2 Answers

Have 2 t7316e nortel phones...i can hear the other person, but they can't hear me...tried swapping handset, but that didn't resolve the issue...any answers?


Look at the bottom of the set that is giving you troubles, check to see if the handset is plugged into the correct spot.

It should be plugged into the Handset jack not the headset jack.

This is a common mistake.

Feb 23, 2009 | NorStar T7316E Telephone

1 Answer

How to connect the answering machine to my telephone


You should have two jacks on your answering machine. One should be marked "Line". Plug the telephone cord from your wall into this one. The other jack should be marked "Phone". You will need another telephone cord to plug into this and then connect the other end to the phone.

Nov 13, 2008 | GE 29888GE1 Digital Answering Machine

1 Answer

Can't fax


You probably have the telephone cord patched into the wrong jack. Make sure it is plugged into the jack marked "line." If the problem persists, try doing this: 1. Unplug the power cord and the telephone line cord. Then wait for 30 sec or so before 1st plugging in the powercord. Wait until the display reads the currently set time, then plug the telephone line cord into the jack marked "line."

Nov 28, 2007 | Brother IntelliFAX 2800 Laser Fax

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