I replaced all of the cartridges with new Brother original cartridges. The printer keeps telling me to install cyan. I have installed it many times, but still says "Install cyan". How do I get out of this problem? I answered the questions in the LCD, but still says "Install cyan".
Re: Brother MFC-420CN Multifunction Printer Problem
I had the same problem. Brother has a firmware update that is supposed to solve it. I tried it, &, so far, it appears to have done the trick. However, I'm experiencing an intermittant printing problem (i.e. it doesn't) & don't know if there's a relationship between the 2. The printer fails to print (although the Office s/w send the data, & it shows up in the print queue) . This happens always from Office 07, but if I reboot everything & print a test page it works, also prints from MS Works--but not if I have launched Office.
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Hi there you can refill Brother cartidges, like other printers it will not have it sorry.
This is the only way you can trick it.
There are only a few steps you need to do to reset a Brother printer ink cartridge and once you do it, you will be up and printing in no time. There are actually two things that a Brother printer uses to detect ink and you can manipulate one or the other. Instructions Things You'll Need:·Black electrical tape, masking tape or duct tape 1.Step 1 Identify the printer If your printer uses memory, you can tell which printer you have by looking at where the cartridge goes in, if you see two "eyes" and a part of the cartridge goes in between them, follow Step 3. Otherwise, continue with Step 2. 2.Step 2 Clear the memory by taking the cartridge out and unplugging the unit for 30 seconds. Then, plug it back in and put back in the cartridge. You may need to do this five times, as the memory holds the last five cartridges. 3.Step 3 If the Brother printer has "eyes" where the cartridge goes, you will need to block in between them with a piece of tape so that it thinks the cartridge is always full. Simply put a piece of tape on the piece of the cartridge that goes in between the eyes to block the path of the infrared beam Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
You said you replaced the cartridges. Were they Genuine Brothers' Cartridges?
My Brother MFC-240C, does not like Generic Printer Cartridges.That sounds like your problem.Also I had with Brother's was problem with Color. Color that should be Yellow, will turn out Green, or Blue Green, etc.The Generic Cartridges, also printed lines thru the words. That's what the Companies do., so they can keep selling the ink cartridges. Some Printers, are able to use Generic, but you have to fill them up yourself and I heard, quite MESSY, or Take them to have them filled.
So I learned, thru trial and error, that you must use the ORIGINAL Genuine Cartridges for the PRINTERS.
This is the only advice I can give you. If you find this helpful, pls rate me.
When inserting a new cartridge, you may receive a prompt
"The installed ink cartridge differs from the original ink cartridge for the printer. Your printouts may be different from those printed using original ink cartridges. Do you want to continue using the currently installed ink cartridge?"
If you click Yes, printing will continue. If you select No, you will be prompted to change the cartridge. Manufacturer prompts may vary.
I wouldn't recommend refilling cartridges anymore. Nowadays printers come with a sensor which tell it which cartridges were used and refilled. Also do not use generic cartridges. Always buy genuine cartridges. Will save you a lot of headache in the long run...Trust me.
Try unplugging the printer for about ten to fifteen seconds; then replug.
This may clear the printer's memory about the low magenta. I had a similar thing with yellow, and when I replugged it stopped complaining about the yellow and told me that my cyan was out, and magenta low. I replaced the cyan, and voila! I can print!