Question about Bose Lifestyle 20 System

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Hi CD cartridge was stuck in my lifestyle 20 and there was a rhythmic whirring noise as if system was repeating a process but not managing to complete it. Used your remedy and freed the cartridge. Put it all back together, switched it on and now get continual noise as before and it not engaging the cartridge at all Thanks Mike J

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Posted on Jan 02, 2017

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SOURCE: Lifestyle 48 locked up

Just got off phone with Bose support with this very problem during install of a VS-2 software updtae to an older LS48 system. (Bose support personnel were very helpful on phone - and walked me through procedure to solve). I presume you unplugged and replugged power supply with no resolution. In that case, unplug power supply, wait 30 seconds and while holding down the "open/close button" and the "store" button (on media center) plug the power supply back in. Continue holding until the "Bose Lifestyle" message disappears. I presume this puts the system into a diagnostic mode, as the next steps in my case were to press and hold the "erase" button while scrolling through a menu of options using the "volume up" button. I believe it was the third "volume up" press that brought me to "FLASH" on the system screen. At that point I was told to release the "erase" button and press the enter button. The system rebooted and my VS-2 install went smoothly after that.
I'd recomend calling Bose support (800-905-2138) since your lockup occured during a CD load vs a software update (just to be on the safe side) - I was talking to a live tech support person in less than 15 seconds... a pleasant surprise.

Posted on Feb 05, 2008

  • 48 Answers

SOURCE: Bose Lifestyle 48 Series IV

hate to stae the obvious and painfull answer, but that nees to go back to the shop where if the sales guy cant get it sorted for you it could be a firmware crash and tus a warranty replacement, i know the manual is not that good in this specif area. and a non warranty reset may cost money, if warranty does not cover this specific area of adventure as it is possible they could blame the content of the media being corrupted in some way, could be ahrd one.

however you could try remoing the disk and resetting the system according to manual frist.

good luck ;-)

Posted on Mar 08, 2008

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SOURCE: How to open the case?

You dont have to open it, i have the same problem and my 6 disc magazine won't come out. I tried re-setting it by powering it On-Off but no use. My system is a Lifestyle 20. Here's the solution. all you need is a small flathead screwdriver long enough to reach the notch.
1. Turn the media center unside down so that the "Manual Magazine Release" is in your upper right hand.
2. There Is "NO" latch to release so don't panic,(i did)
3. Locate the two small rectangular "Open Slot" on the side. (You need to use the Top One)
4.Using the 'Long and Slim" size screwdriver (or whatever long wire you have enough to reach inside)Push the little "U" or "Y" Shaped metal Upward (Below the Manual Release" Tag)
5. Presto, the magazine will come-out. If you have a problem, e mail me and i can walk it through with you. Hope this help, i was about to ship mine to Bose...

Posted on Nov 06, 2008

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SOURCE: Cd cartridge will not eject

The top cover is held in place by xmass trees similar to the ones found in cars. There also some sticky tape in the front Just gently start prying and the top cover will come off. One that's out of the way you will see three screws that hold the guts of the unit to the bottom chassis. Remove these screws and the spring for the door and remove the CD portion. When you turn the CD potion on its back look at all of the gears for one that has slipped on its shaft. This was the problem with my unit. I was able to slip the gear back into position and put some crazy glue to hold it in place. I plugged my unit in at this point and watched as the unit was having trouble ejecting the CD I was able push on the CD with a flat blade and the CD came out and I was then able to eject. After playing with this for a few tries my unit was able to load and play any CD. I was rather surprised how easy this really was Give it a try you don't have much to loose.

Posted on Dec 21, 2008

  • 39 Answers

SOURCE: My bose lifestyle 20 system was skipping cds. i

You have probably changed the alignment of the laser.
It sounded like the laser was weak anyway.
It should be repairable.
Lasers can be realigned.
If the unit is more than 4 years old and had a bit of use, I would try and replace the laser.

Posted on Jun 14, 2009

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I'd suggest taking a look at this thread
"Turn the unit on. Pick it up from the right side and rest it on its left side in a vertical position. Gently tap the right side of the media console while hitting the eject button at the same time. I had to tap it hard before it would eject the cd cartridge, but it did come out with all CD's intact. I will try to pry it open and check the gear on the motor. I have had this Lifestyle 25 system for 8 years problem free before the CD cartridge got stuck, and Bose technical help told me how to get it unstuck. But they now want me to trade my system in for a new one. I'm not ready for that yet, I'll check the gear on the motor that Anonymous mentioned."

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your hard drive is about to fail or has failed.
If you can still play music from stored area and If you want to keep your songs thats stored on system, turn off at power point and take to bose auth repairer, they should be able to transfer songs across to new hard drive.
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The Bose uMusic system is a very powerful music management tool. The uMusic storage process involves pulling information from your CD (approximately 3-5 minutes per CD) then storing this information into a buffer area for processing. The buffer area will hold approximately 10 CDs worth of data. After the buffer is full, it must stop taking new data and process the data already in the buffer. The processing time is about 30 minutes per CD.
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