Question about Cell Phones
First try remove the battery and the memory card and after 5mins reinsert them back and turn on the phone.If the problem still persists then this should be solved by doing a soft reset.But before you do a soft reset please make sure you back up your phone using pc suite as doing the soft reset will erase all the data. After you back it up, restart the phone and press down the "Talk" and "End" buttons until you see the hand shake. After the phone starts restore your backup.
If you still face the same problem then proceed with restoring the phone to factory defaults:
*#7780# - Restore factory settings - resets all the settings to the default ( you will not lose any data)
Make sure you back up your data as you will lose all of it when you perform option 2 or 3 on this list. The default code for ALL operations listed here is 12345
If you still face the same problem after doing a factroy reset then the last option you have is doing a hard reset:
Turn off your phone, hold the following buttons while pressing the power button. (the default code is 12345)
hard reset - hold the following buttons *, 3 (number button) and talk/green key. turn on the phone and do not release those buttons until you see the Nokia boot up screen. once you feel the phone power up you can let go off the power button while still holding all three buttons ( for Nokia 5800XM - use the following buttons to do a hard reset, GREEN/RED/CAMERA keys pressed all at once on power up. this will only work on 5800's that have firmware version 20... and up. )
If all fails then you will have to do get this repaired from Nokia Service center.
Thank You for using fixya.
Posted on Nov 18, 2009
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Posted on Jan 02, 2017
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