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My nokia 5800 will not let open my dialler and contacts from the touchscreen fron t screen

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HI,

First try remove the battery and the memory card and after 5mins reinsert them back and turn on the phone.If the problem still persists then this should be solved by doing a soft reset.But before you do a soft reset please make sure you back up your phone using pc suite as doing the soft reset will erase all the data. After you back it up, restart the phone and press down the "Talk" and "End" buttons until you see the hand shake. After the phone starts restore your backup.

If you still face the same problem then proceed with restoring the phone to factory defaults:

*#7780# - Restore factory settings - resets all the settings to the default ( you will not lose any data)
Make sure you back up your data as you will lose all of it when you perform option 2 or 3 on this list. The default code for ALL operations listed here is 12345

If you still face the same problem after doing a factroy reset then the last option you have is doing a hard reset:

Turn off your phone, hold the following buttons while pressing the power button. (the default code is 12345)
hard reset - hold the following buttons *, 3 (number button) and talk/green key. turn on the phone and do not release those buttons until you see the Nokia boot up screen. once you feel the phone power up you can let go off the power button while still holding all three buttons ( for Nokia 5800XM - use the following buttons to do a hard reset, GREEN/RED/CAMERA keys pressed all at once on power up. this will only work on 5800's that have firmware version 20... and up. )

If all fails then you will have to do get this repaired from Nokia Service center.

Thank You for using fixya.





Posted on Nov 18, 2009

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How i can format my 5800 my self.


there are 2 ways:
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have you tried to restart your phone? if not, kindly try it and if your phone is still the same way you can try restoring it to its factory setting by clicking the menu-->settings-->phone-->phone management-->factory settings and select yes but before that i suggest that you should back up your file first.

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There is an rate option "Was this helpful?" Yes or No.
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Hi i m ashish... i hve nokia 5800XM... my phone's some shortcut keys are not working properly...like shortcut menu bar....diller, contact key...call log by green button ..plz help me....


Hi Ashish

I am having a similar problem with my phone currently, it is a firmware issue that can be solved by doing a factory reset on the phone, however i am not doing it for now, because a new Firmware from Nokia has come for 5800 which is v40.0.005 and it is not yet out for the Indian phones so i am waiting to upgrade to this version.

Meanwhile to access the call log you can try this option, change the home screen theme to contacts bar from settings and then when you press the phonebook shortcut key or dialler shortcut key it would work

After you press the dialler shortcut key and you see the dialler on the phone screen press the green button it would show the call log.

Feb 04, 2010 | Nokia 5800 XpressMusic Smartphone

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Ive got a nokia 5800. i cant access the dialler function. the touch screen on the home page isnt responsive but fine when i go into menu


right back up your phone so the following dosent make you lose anything, like apps and settings.
when turning your phone on hold the green call button, the red one and the camera button until the nokia handshake page appears, follow the hard reset option or reset option, this will fix your problem,

Jan 12, 2010 | Nokia 5800 XpressMusic Smartphone

1 Answer

My front touchscreen will not let me open my dialler and contacts


try doin a soft reset to the phone by removing the battery while the phone is on and then if it still does not work i would see if you have a warranty on the phone and replace the whole phone .. but normailly the soft reset will help alot you wont loose any information on you phone either it just resets the phones setting to factory settings

Nov 18, 2009 | Nokia 5800 XpressMusic Smartphone

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My nokia 5800 persisting problem with home screen funtions, There is no response whenever I click on dialer or contact button or if I press contact bar on screen it doesn't works or try to open calender by...


i think in ur mobile touch screen problem. so it doesn't work. for solve this u can restore ur phone by using security code. ur code is 12345.if not result then plz contract with nokia customer care. thanks

Aug 08, 2009 | Nokia 5800 XpressMusic Smartphone

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Can I get keypad up during a call


Yes you sure can just tap the dialler on the right bottom of your screen the dialler will pop up on the screen.

Feb 23, 2009 | Nokia 5800 XpressMusic Smartphone

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