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Please press Menu. Then scroll to Maintenance and press Enter. Scroll to Color Regist and press Enter. Scroll to Color Regist Auto Adjust and then press Enter to Auto adjust. If after completing the procedure the error persists, please contact your service representative for support.
icalled the comapny for you and this is what they said for your machne. Please give me good feedback on fixya
Color registration problem
Restart copier and leave the front door open,will bypass the error code page.Press HELP,then press KEY OPERATOR MODE, scroll down to 21 EXECUTE ADJUST OPERATION, select COLOR REGIST AUTO ADJUSTMENT, then press OK, PREVIOUS SCREEN. After adjusting, it will back to normal. If the code number back on again, then it was the transfet belt off alignment. If you know how to pull the transfer back to center position, problem solve, if not, call technician.
The following error message appears on the color graphics display after you insert a cartridge: Remove and Check Print Cartridges . The printer will not print. The message does not specify which cartridge has caused the error.
This error message indicates that the printer cannot determine which cartridge is causing the error. Follow the steps below to solve the problem.
Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
Close the printer, wait 10 to 15 seconds, then look at the LCD display.
If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
Clean the color cartridge contacts.
Reinsert the color cartridge into the carriage and close the blue latch.
Close the printer and wait 10 to 15 seconds.
If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
Reinsert the color cartridge.
Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
Clean the black or photo cartridge contacts.
Reinsert the black or photo cartridge.
Close the printer and wait 10 to 15 seconds.
If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.
Remove and then reinsert the cartridge indicated in the error message.
If the error is still displayed, clean the contacts.
If the error message is Error. Remove and Check Black or Photo Cartridge , the following steps may help:
Remove both cartridges, lower the latches, and close the printer access door.
Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
Turn the printer back on by pressing the On button.
When the message display reads Insert Print Cartridges , open the access door and replace the cartridges.
If neither of the steps above fixed the problem, either the cartridge or the printer is faulty
press Menu. Then scroll to Maintenance and press Enter. Scroll to Color
Regist and press Enter. Scroll to Color Regist Auto Adjust and then
press Enter to Auto adjust. If after completing the procedure the error
persists, please contact your service representative for support.
I'm told this works as well... On the main board put dip switch 101-1 on and then off and then enter
97 and press the aps key. Then power cycle the printer.
One of our Ricoh CL3500N printers- less than a year old- gave us a "color regist error" after changing the transfer belt.
Ran the "adjust color regist" without results. It would just finish and pop back up with the same error.
Color test page printed no color, just BW
I reseated everything, and even replaced the PCU without positive results.
A couple hours later I went back, took everything out (be sure to keep the pcus out of the light!), and vaccuumed the heck outta that printer.
For whatever reason- maybe there was a chunk of toner hanging out, maybe I knocked something loose or back in place, whatever- but when I put all the parts in and turned it on, the error was gone and color printed great!