Question about Whirlpool Ultimate Care II LSQ9564J Top Load Washer

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Whirlpool Ultimate care ll Quiet wash Model # LSQ9564SQ0

When running the agitator spins clockwise. The cloths mover spins this way also. I cannot move the cloths mover counterclockwise (by hand). The dogs and thrust spacer have been replaced. I've had this problem simalair to this and it always been the dogs. Could thid be the gear case or could the tub be stuck on the shaft? Also could it be the but that hols the basket in place??

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  • qslowpoke Dec 26, 2008

    Washer tub does not move at all when cycle starts. assuming coupling from drive is broken.



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Whirlpool washer makes a loud noise after spin cycle. What might that be?

Posted on Jul 08, 2010

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The ***** part of the agitator is supposed to ratchet in the clockwise direction. this is normal. If you can spin it in either direction (turned off) then you need a set of agitator dogs.

Posted on Mar 11, 2008


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Related Questions:

1 Answer

How do I repair my Whirlpool Ultimate Care 2 LSQ9549L Top Loader Washer?

check the motor coupling,if the coupling is broken you'll hear the motor run but the agitiator won't move and no spin,the coupling connects the motor to the this video

May 30, 2012 | Whirlpool Ultimate Care II LSQ9549L Top...

1 Answer

The agitator in my 1999 Kenmore Model no 110 29852992 does not work. It does not move. Can you explain why and tell me if there is a part that needs replacing? Thank you

Does it still spin and try to wash? If so try moving your agiatator clockwise a full turn and counterclockwise. If you can without it locking than your dog agits are out. Agitator dogs is also another name for them. Part is number 5. You do not have to go through this site it helps cus it gives you a brakedown and a diagram.

If you need any further assistance please feel free to contact.

Jul 27, 2011 | Washing Machines

1 Answer

After the spin cycle the washer has a hard time stopping making alot of noise

remove the clothes mover/agitator and then remove the spanner nut located on top of the agitator and get the new drive block as this has worn out due to age their about $20.00

Sep 13, 2010 | Whirlpool Ultimate Care II LSQ9564J Top...

1 Answer

My washer will not spin or agitate clothes it is a cabrio and just started to day will it pumps water in and out but will not spin or agitate.

Most washing machines work with just one motor... it runs clockwise to run the transmission as an agitator and counterclockwise to run the pump and to turn the whole drum to spin dry.  The belts often look loose but are fine.   Check that the belts are on... if they are then the motor may not be running in reverse.  if that is the case then you need to diagnose whether the motor is the problem or the controller.  Check the centrifugal switch in the motor too.

Nov 10, 2009 | Whirlpool Cabrio WTW6600SBT Top Load...

1 Answer

Clothes washer spins but agitator does not move

Either the transmission is out or the agitator dogs are broken. You can tell if the transmission is out if you remove the transmission and turn it by hand both directions. One direction will give you a direct turn ratio, and the other with give the back and forth motion. You can check the agitator dogs by pulling the top part of the agitator out of the center of the wash tub, and then visually check the dogs. If your transmission is not leaking oil, it is best to check the dogs first.

Sep 06, 2009 | Whirlpool LSB6200KQ Top Load Washer

1 Answer

Whirlpool washer does not agitate/wash but the spin cycle seems to work. I've found that the bottom section of the agitator blades are turning but the top section does not turn. I can also turn the top...

The problem that your washing machine is not agitating, you will need to check certain things.
Please check the timer to see if it is in good working order or not. Next you will need to check the motor and the motor switch. On some of the newer washers the door switch also controls the motor.
If the motor starts running after the washer has filled to the selected level, but the agitator doesn’t move, you will need to check the following parts.

The agitator dogs. They are located inside of the agitator clothes mover. You will need to remove them and check to see if they are in need of been replace.
The clothes mover. This part is the top part of the dual action agitator. Its job is to move the clothes from the top of the spin drum to the bottom part of the agitator.
You will also have to check the inside of the clothes mover to make sure that the gear like cuts are not worn out.
However another problem could be a broken motor coupler.

Thank you for contacting

Aug 09, 2009 | Whirlpool Washing Machines

1 Answer

Need help replacing the Agitator/Mover

The following advice is for replacing the "Agitator Dogs" on Kenmore and Whirlpool TOP LOADER style washing machines. This simple repair can save you a fortune in repair costs as the replacement parts are very inexpensive at a cost of less than $10. The replacement kit part number is 80040. You can order on line at various appliance parts websites, or use this part number and go to your nearest appliance parts retailer.

What are "Agitator Dogs"? These are small plastic pieces (usually 4) that are located under the agitator center cap that grip the agitator and turn it during the wash cycle. They can (and do) wear out dependent upon the use of the washer. If you are in the habit of doing large load sizes frequently, or wash large items such blankets or afghans, this can wear the teeth off and reduce the life of the agitator dogs.

SYMPTOMS REQURING REPLACEMENT: The agitator fails to turn during the wash cycle, or will not turn with a heavy load. The timer will run normally through all cycles, and you will be able to hear the gearcase (transmission) engage and run. The washer will also drain normally. The only indication that something is wrong will be the agitator slipping or not turning at all. The result will be clothes that do not wash properly and will sit on the bottom of the wash tub.

To replace the Agitator Dogs, follow these steps:

1.Remove the agitator center cap by either pulling straight up or gently placing a flat blade screwdriver into a slot located in the cap.
2.If the agitator is equipped with an inner cap with a handle, remove this as well by pulling straight up.
3.Remove the center bolt of the agitator. You will have either a 7/16" hex bolt or a recessed square plastic nut. If you have the square recessed type, use a 3/8" to ½" ratchet adapter to remove.
4.Remove the agitator by grasping the bottom flange and carefully pulling straight up. Try to keep all the parts assembled while doing this, so do not pull too hard. This will make this repair much easier.
5.Place your hand over the top of the agitator and separate the upper portion of the agitator from the lower portion and turn the top half over in your hand. The agitator dog assembly will come out in your hand.
6.With the agitator dog assembly in your hand, lay the rest of the agitator aside. Pay careful attention to how the dogs are installed. Remove the worn dogs and reinstall new ones. It's that simple.
7.With all the dogs replaced and the assembly still in your hand, place the upper part of the agitator over the top of it, upside down, ensuring the inner assembly tabs align correctly.
8.Now keep your hand over the agitator top to hold all the pieces together and turn the entire assembly over (upright position).
9.Carefully align and reinsert the upper portion of the agitator to the lower portion. Again, making sure the two pieces align correctly.
10.Place the entire agitator assembly back on the gearcase shaft and reinstall center nut. NOTE: DO NOT over tighten the nut, or the agitator will not spin correctly. Just make the nut snug. Reinstall center cap and inner cap (if equipped).

These instructions should give you the basics on how to perform this repair. Since there are various agitator types in use by Whirlpool and Kenmore, assembly can vary.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Apr 30, 2009 | Washing Machines

1 Answer

One part of agitator moves the other part doesnt.

Two-Piece Agitator: Bottom Works, Top Does Not - Whirlpool brands

Some Whirlpool brands washing machines employ a two piece agitator. The bottom is call the agitator and the top is usually referred to a 'Mover'. A multi-piece cam and bearing assembly connects the two and allows the top portion to index.

If the bearing or cams become stripped or damaged, the mover will often not work. Fortunately, Whirlpool produces a cost effective agitator repair kit that replaces all of the critical components in this cam assembly. There are three different repair kits. They differ in the height of the cam.

Agitator Removal Instructions:

Remove Dispenser or Cap:
Some models of washing machines utilize a fabric softener dispenser that resides on top of the agitator. This dispenser simply snaps onto the top of the agitator. Other styles utilize a decorative cap. To remove the dispenser, simply grab it and firmly pull up. To remove the agitator cap, insert a small flat-head screw driver into the seam between the agitator cap and the upper agitator (mover). Use a twisting or prying action to pop the cap off of the agitator.

Remove Internal Debris Cap:
Inside the agitator you will see a cap with a raised handle, much like that of your automobile. Simply reach into the agitator and twist the cap while pulling up. This will remove the cap and its o-ring.

Remove Agitator Stud:
When looking into the agitator assembly, you will notice a single nut in the center of the agitator. Use a socket kit or nut driver to remove this bolt (agitator stud).

Remove the Upper Agitator (Mover):
With the bolt removed you should be able to remove the upper half of the agitator (mover) by simply pulling up. Sometimes pulling up will actually remove the whole agitator assembly. If this happens, place the Lower Agitator on the floor and stand on the flat lip. Then Pull up to separate the Upper Agitator (mover) from the Lower Agitator.

Remove the Cam and Clutch Dogs:
When you remove the upper agitator (mover) it contains the cam and clutch dogs. Tun the assembly upside down. The cam and dogs should then come out.

-- Stop Here if Replacing Cam Kit --

Remove O-ring:
The lower agitator remains on the transmission shaft. On the top of the agitator, there is an o-ring. Remove this o-ring.

Pull the Lower Agitator:
All that remains is the lower agitator. This can be removed by simply pulling straight up on the agitator.

Agitator Installation Instructions:

Set Lower Agitator:
Slide the lower agitator onto the transmission shaft. Rotate the lower agitator until the splines in the shaft match those in the agitator. Once aligned press the agitator down. Install the o-ring into the top of the lower agitator.

-- Start Here if Replacing Cam Kit --

Assemble Cam and Dogs:
Turn the cam upside down. Place the small round ear of the dog into the corresponding slot on the cam. Repeat this for each of the four cams.

Install Cam and Dogs into Upper Agitator:
Invert the Upper Agitator (mover) and slide the cam/dog assembly inside. The cam should be pushed into the mover until it shoulders. Then rotate the whole assembly upright.

Install the Upper Agitator (Mover) on the Lower Agitator:

The lower agitator has two tabs that stick up that are 180 degrees apart. These tabs fit into two slots on the bottom of the cam. Align the matching tabs and slots and place the Upper Agitator (mover) and cam assembly onto the lower agitator. Push down until the cam snaps onto the Lower Agitator. If the dogs fall out during this step it is necessary to return to the 'Assemble Cam and Dogs' section above and start over.

Install the Agitator Stud:
Place the bolt (agitator stud) into the hole in the bottom center of the cam. Use a socket kit or nut driver to tighten the bolt .

Install Internal Debris Cap:
Install the o-ring into the groove on the OD of the debris cap. With the o-ring in place, push the cap into the Upper Agitator (mover). It is important that the cap is pushed past the ports in the Upper Agitator (mover) so that the wash water can enter and exit as designed.

Install the Dispenser or Cap:
The final step is to replace the top cap. Both the cap and the dispenser simply snap into place. Just make sure they are installed as far down a they will go and are firmly in place.

Apr 07, 2009 | Whirlpool Ultimate Care II LSQ9564J Top...

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