Question about Apple iPhone 3G

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I have an iphone 3G 8GB and it is only a month 1/2 old, ever since i got it it has been freezing, when i get calls it will freeze and go black so i cant hang up, then goes away a short time after pressing the home key numerous time.Last night the touch screen on my iphone completly stopped working, all other external buttons were working and would come up on the screen, then `slide to unlock', i tried holding down the on/off/hold button and the home button about 10 times last night and it didn't work, only `slide to power off' would come up and i couldnt slide it.This had never happened before.I left it all night hoping the battery would run out and it would turn off - it didnt. I then tried again this morning and it finally worked. Iphone is fine now but will it happen regularly now? If i take to an Apple store will they not replace it because ive fixed it or tampered with it? its brand new!

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The Apple store should replace it because it is under warranty, dont worry about that. But try syncing with iTunes to backup your essential data, then check for any software upadates, and update. If this doesnt fix it, try a restore.

If none of the above sorts the problem Apple will almost certainly replace the phone as it is not fit for the purpose for which it was sold. Statutory rights also apply to mobile phones.

Hope this helps

Jim

Posted on Mar 12, 2010

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