Question about Kenmore Elite 21086

1 Answer

My washing machine wont spin what can i do? - Kenmore Elite 21086

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 1,937 Answers

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.#######) and you'll see a list of major sub-components with diagrams and parts.


The Kenmore / Whirlpool top load uses a reversing motor to initiate the pump for draining and the transmission to spin.

If you cannot hear the motor trying to turn the pump, (but the washer will agitate) the problem points to the Timer, or the Lid Switch.

Try to bypass the Lid Switch by removing the Console and jumping the two outermost pins on the switch.

Following is a description of how to release the console for access to the pins.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

This is a Whirlpool PDF on how these washers operate. It has a diagram on jumping the switch as well as a detailed section on how the transmission works.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

It also has a troubleshooting guide.

To bypass the switch, you only have to disconnect the power to the washer, tilt the console back, unplug the switch and using an short piece of insulated wire, jump the two outermost contacts on the connector coming from the console and plug the washer back in.

Following is a description of how to gain access to the console and how to remove the cabinet if necessary.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=131&osCsid=913ba652cd504fb162f87d892bcb427b

With the jumper in place, try to re-start the washer.

If it works, the Lid Switch is a relatively inexpensive part.

If the problem isn't in the switch, and the Timer continues to move, the problem is likely in the transmission.

We had the same problem:

If you lift the lid, put it down again and the washer begins to spin, the problem is likely in the transmission "Neutral Drain Assembly".

Those cams/gears etc. in that assembly keep the washer from spinning until all of the water is pumped out and then go into spin mode. Apparently, by opening and closing the lid, torque from the motor starting throws the cams into the right gears so that the washer will spin.

Ours had the same problem, no spin unless the lid was raised and lowered or we shut off and re-started the cycle.

After looking at the transmission parts list (available on a number of sites) and on the Whirlpool site (Whirlpool makes Kenmore) we noticed that the one of the cams in the neutral assembly which is supposed to have a small spring, didn't on ours when we tore the transmission apart again

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf

Found the part number for a kit (Whirlpool part number 388253 Neutral Assembly) for $15.00 and replaced the cams and gears.

In order to get the transmission out, you have to remove the cabinet, the fabric dispenser and both agitators. The top agitator uses a plastic 1/2" drive bolt (a 1/2" socket extension works well).

You don't have to remove the drum.


http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

Lay the machine down (after disconnecting power and hoses, remove the pump (two clips), the motor (two screws hold two clips on the motor), lift and set the motor aside, remove two 1/2 inch bolts for the motor mounting plate and three 1/2 inch bolts for the transmission. Pull the transmission, remove the clutch (there is a spring clip that holds the clutch on the main agitator shaft, remove the 8 screws carefully the transmission holds 14 - 15Oz of oil, remove the clip holding the main spin gear on and check the plastic cams.

If the cam that should have a spring doesn't, or the others look damaged, the washer won't go into spin mode.

If that's the problem, install a Neutral drain kit, put everything back together carefully and the problem may be solved.

Posted on Nov 19, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Why wont it spin fast


Hi if your Beko washing machine has a spin problem then you have to check the carbon brushes first.
Also check all waste pipes are clear and inspect the pump I have included this video below. At our website I am doing self diagnostic videos on these beko's as we speak so all tutorials will be in this link below
How to replace Beko Washing Machine Motor Carbon Brushes

Aug 08, 2014 | Beko WME7247W Washing Machine

1 Answer

Washing Machine wont spin


Check out the safety switch that is switched on by lid closure . if this switch is faulty it wont spin.

Jul 18, 2014 | Washing Machines

1 Answer

Washer wont drain. fills with water. goes through wash cycle but wont drain. once it gets to the spin cycle, it spins for a few seconds and then stops and rinse light comes back on.


Hi,

Problems with a washing machine not spinning or not draining are often interrelated..

If you are having a problem with your top load washer then check out thistip...

Washing Machine does not Pump or Spin


If you are having problems with your front load washing machine then checkoutthis tip...

Front Load Washing machine not draining and or not spinning


heatman101

Apr 21, 2011 | GE Washing Machines

1 Answer

My washer wont spin it washes but wont spin i have a Frigidaire Gallery


Hi,

Problems with a washing machine not spinning or not draining are often interrelated..

If you are having a problem with your top load washer then check out thistip...

Washing Machine does not Pump or Spin


If you are having problems with your front load washing machine then checkoutthis tip...

Front Load Washing machine not draining and or not spinning


heatman101

Oct 26, 2010 | Frigidaire GLTF2940E Gallery 3.5 Cu. Ft....

2 Answers

My Maytag bravos wont spin out


Hi,

Problems with a washing machine not spinning or not draining are often inter related..

If you are having a problem with your top load washer then check out this tip...

Washing Machine does not Pump or Spin
http://www.fixya.com/support/r4617986-washing_machine_not_pump_or_spin

If you are having problems with your front load washing machine then checkout this tip...

Front Load Washing machine not draining and or not spinning
http://www.fixya.com/support/r4784376-front_load_washing_machine_not_draining

heatman101

Aug 23, 2010 | Maytag Bravos MTW6600T Top Load Washer

1 Answer

Maytag Neptune washing machine - wont drain & spin


Hi,
If you are having a problem with your top load washer then check out this tip...

Washing Machine2_bing.gif does not Pump or Spin
http://www.fixya.com/support/r4617986-washing_machine_not_pump_or_spin

If you are having problems with your front load washing machine2_bing.gif then checkout this tip...

Front Load Washing Machine2_bing.gif not draining and or not spinning
http://www.fixya.com/support/r4784376-front_load_washing_machine_not_draining

heatman101

May 21, 2010 | Maytag Neptune MAH5500B Front Load Washer

2 Answers

Washing machine will not spin. have cleaned out


I have problem with my washing machine.could you help me please.

Apr 04, 2010 | Whirlpool Duet GHW9150P Front Load Washer

2 Answers

Washing machine wont drain keeps bleeping ERR2


It will not spin with water in.
See if you can locate a filter, and clean same.

Jan 19, 2010 | Haier Washing Machines

1 Answer

Smelly drain and wont spin properly


check filter may need pump then flush through on hot wash.

Jun 29, 2009 | Washing Machines

2 Answers

My washing machine wont spin


How do you open the top to replace the lid switch?

Oct 11, 2008 | Roper RAS6233KQ Top Load Washer

Not finding what you are looking for?
Washing Machines Logo

450 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenmore Washing Machines Experts

Sal DeAngelo

Level 3 Expert

2180 Answers

fordexpert

Level 3 Expert

5520 Answers

Ed Mac

Level 3 Expert

731 Answers

Are you a Kenmore Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...