Question about HP Officejet 6310 All-In-One InkJet Printer

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HP OJ 6310 All in One Paper Jam

My printer says there is a paper jam, but I have checked everywhere and there is not a paper jam. There is no paper anywhere in the machine. The warning will not go away even after I have unplugged and reset the printer. How can this be solved?


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Re: HP OJ 6310 All in One Paper Jam

Check for a small piece logged inside, remove the toner cart and check that, take paper out and check under that

Posted on Jan 10, 2008

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Paper jam. How do I get the little door open in the back to get to the paper jam on a HP 6310 all-in-one Bill


The printer as a kind of lock at the back, just try follow the arrow drawn there to unlock the printer and to be able to clear paper jam, pls off the switch before doing that.

]good luck.

Feb 17, 2011 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Paper jam message no paper jam cartridge gets stuck HP 6310 all in one

Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:

1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer

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Jan 11, 2010 | HP Officejet 6310 All-In-One InkJet...

1 Answer

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there are a lot of paper sensor in it. i dont say buy new one , check sensors where they are and try to clean

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check your printer paper sensor it is inside the printer it might has shifted from the normal position or damaged

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Hp 6310 officjet all in one paper jam error

This video won't help if it's really broken, but shows you what to do for a recurring jam on the 6310.

Apr 01, 2009 | HP Officejet 6310 All-In-One InkJet...

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I have 4 hp printers. And usually a paper jam tell me I need to open the back of the printer to check is something is there. What is the substance of the paper you are using?

Oct 25, 2008 | HP Officejet 6310 All-In-One InkJet...

2 Answers

Continual Paper jam HP Officejet 6310

There's a couple things that can cause recurring paper jams. Most often, all the pieces of the jammed paper aren't removed. This video shows you where to look to find all the jammed paper. It also offers some other solutions as well. If the solutions in this video don't work, the printer is likely broken.

Jul 07, 2008 | HP Officejet 6310 All-In-One InkJet...

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