Question about Lexmark X4975 Wireless Color Multifunction All-In-One Inkjet Printer

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Lexmark x4975 on Windows 7

I have recently upgraded to 7 and when I plug the printer in (i don't use the wireless functionality) it looks for the driver but fails to install. Printer is working fine as my daughters PC still works on it.
Any ideas?
Thanks Stuart

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  • 1 more comment 
  • slundstrom Nov 19, 2009

    Hi Don - Thanks for the update - so I followed the link uninstalled then re-installed with the latest downloaded driver (I guess Windows 7 drivers aren't any good?). The good news is that the printer(driver) is now installed however it hangs when printing i.e. the document is in the print queue however it doesn't print. Thanks, Stuart

  • slundstrom Nov 19, 2009

    It says 1 document(s)in queue, has a status of Printing on port usb001 but it does not print? Thanks, Stuart

  • slundstrom Nov 19, 2009

    It says 1 document(s)in queue, has a status of Printing on port usb001 but it does not print? Thanks, Stuart



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Have you downloaded the correct Windows 7 driver for this printer?

Please take a look at and follow the instructions given at the Lexmark website.


Posted on Nov 18, 2009

  • Don  Farrell
    Don Farrell Nov 19, 2009

    Double click on the printer icon and make sure that the print queue is not being Held.


  • Don  Farrell
    Don Farrell Nov 20, 2009

    You can also double click on the printer icon and then higlight the current print job and then cancel the print job.




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Lexmarx X4975 disable complete-a-print

The Lexmark X4975 Professional is a multifunction thermal inkjet printer that not only prints documents and photos, but also makes two-sided printouts, scans and copies materials and accepts line-connected or wireless device print requests. Three color ink cartridges--cyan, magenta and yellow--and a single black cartridge rest inside an ink cartridge carrier. Printer cartridge replacement is not difficult. Each cartridge is secured in place with a cartridge carrier lid that opens with the simple press of a lever.
  • Turn on the Lexmark X4975 printer. Lift up the entire scanner unit to rest in an open, angled position that reveals the interior of the printer.

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      Repeat the replacement process with the other printer cartridge if necessary. Lower the scanner back into position when finished.

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This article from the Lexmark website on No Communications Error When Trying to Print or Scan might help resolve the problem. Or simply unplugging and replugging your printer into your computer and into the power source can help fix minor communication issues.

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You can download the required installation drivers from manufacturer's site by clicking this link

Download the drivers according to the operating system of your PC.

Hope this solves your problem. Thanks.

Nov 24, 2009 | Lexmark X4975 Wireless Color Multifunction...

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