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HP Photosmart 6180: error code:83C00020? - HP Office Equipment & Supplies

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I cannot get the unit to work at all, it will not turn on or off. On the display screen I get the error message 83C00020 and the memory card light continues to blink on and off. I will not print, scan,fax or copy. I cannot override, I have tried the # and 6 reset but to no avail. I have called tech support and they said it was a 'hardware' problem that could not be fixed at home. Of course, they wanted to sell me a new printer!?! Any suggestions? I am stumped and frustrated.

Posted on Mar 04, 2010

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

ctf1800
  • 4402 Answers

SOURCE: hp photosmart

try this site
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00489814&cc=us&lc=en&dlc=en&product=441240&dlc=en&lang=en

Posted on Jan 02, 2008

  • 300 Answers

SOURCE: hp c6180 all-in-one error message 83c00020

Hello,

Try unplugging the printer from power for about 10 minutes and then reconnect it and see if that will reset it. You mentioned the error code 83c00020 is that on the printer screen or somewhere else?
I wasn't able to find that exact error is that the way the error actually displayed?

Reply back and let me know. Hope this helps. Please remember to rate this information.

Thanks

Posted on Nov 16, 2008

leroyal
  • 2120 Answers

SOURCE: HP photosmart C 5283:message on blue display 83C00020

Your scanner unit has failed. Uneconomical to get repaired.

Posted on Jan 31, 2009

bandana_gyrl
  • 181 Answers

SOURCE: Error: OXc18a0201

The ink system failure message has a chance to be fixed or it may be a permanent issue. It can be pointing toward a firmware failure in the printer and if that is the case the following steps should fix it. Press and hold the ?*? key. Press the ?#? key and release both keys. Display should say ?Enter Special Key Combo? Press and release in sequence the "1?, ?2? and ?3? buttons. Display should say ?Support? and display the FW rev (something like R0631R) Mine reads R0631M . Press and release the right arrow button until the display says ?System Configuration Menu?. Press and release the ?OK? button. Display should say ?Hardware failure status?. If not there already, Arrow Key over to ?Hardware failure status?, Press and release the ?OK? button. Display should say ?Hardware failure status: Clear. Press OK to clear?. Press and release the ?OK? Button. Message changes to ?Hardware failure status Cleared. Press Cancel to continue?. Press and release the ?CANCEL? button as many times as necessary, so that, either the ?Welcome to Photosmart Express? screen appears, or, the ?Ink System Failure? screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer. Turn the unit on. The printer may display message ?USE POWER BUTTON TO SHUTDOWN THE PRINTER? followed by ?PRESS OK TO CONTINUE?. Press OK. The Printer will start the ?ONE TIME INK INITIALIZATION PROCESS?. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page. Good Luck!

Posted on Sep 29, 2009

Testimonial: "Thanks for the great fix. The new look on my face was priceless. "

  • 104 Answers

SOURCE: Ink System has failied. Error 0xc18a0206 on HP

Press *(star) and # (hash) together on the printer and let go.
Key 1 then2 then3
Press the right arrow key until the onscreen menu shows System Configuration
Press OK
Press right arrow key until failure status is displayed
OK again
I think there was another OK after this but not sure????
Keep pressing cancel til you get back to the main menu then
Unplug from power for 1 minute then plug back in
Power back on.

Posted on Mar 07, 2011

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I have a HP 6180 all in one printer power error code


Read through NINETEEN(!) other FIXYA "solutions" for the '83C00020' error: http://www.fixya.com/tags/83c00020

Pick the one that works for you.

Jul 20, 2010 | HP Photosmart C6180 All-In-One InkJet...

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I have an HP Photosmart 3210 All in one printer and when I turn it on the 83c00020 shows up on display screen and will not allow me to print. It's also the camera icon is flashing on the side.


as posted for another model, I solved the described problem by holding down the "OK" button at the same time as the "ON-OFF" button on the printer console.

Jan 25, 2010 | HP Photosmart 3210 All-In-One InkJet...

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Error code 83c00020 on screen when power on. help?


The information you have left is a bit limiting however best guess you have a driver problem, worth a try- replacing the driver

The latest version can be downloaded from the HP website

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=443024&lc=en&cc=us&dlc=en&lang=en&cc=us

If you are unsure how to swap out a driver leave a comment and I will run you therough it

Sep 15, 2009 | HP - HP Photosmart 8250 printer

1 Answer

HP photosmart C 5283:message on blue display 83C00020


Your scanner unit has failed. Uneconomical to get repaired.

Jan 31, 2009 | HP Photosmart C5280 Printer

2 Answers

Hp c6180 all-in-one error message 83c00020


Hello,

Try unplugging the printer from power for about 10 minutes and then reconnect it and see if that will reset it. You mentioned the error code 83c00020 is that on the printer screen or somewhere else?
I wasn't able to find that exact error is that the way the error actually displayed?

Reply back and let me know. Hope this helps. Please remember to rate this information.

Thanks

Nov 10, 2008 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

Hp photosmart


try this site
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00489814&cc=us&lc=en&dlc=en&product=441240&dlc=en&lang=en

Dec 07, 2007 | HP Photosmart 2575 All-In-One InkJet...

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