I need help finding a downdraft ventilation unit compatible with an island installed range (Premier P30S310BP http://www.premierrange.com/rangeP30.htm). All downdraft units I've been able to find are for cooktops. I really like the range I've picked out. The ranges that come with the downdraft built in are too expensive.
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Modules are still available for some models but you need the model and serial numbers of the range to find out what is available to fit it. The customer service number for Jenn-air is
800-536-6847. You might call a local appliance store if they carry Jenn-air products.
I would double check that the installer used the correct vent hood outside. The correct one has a spring that keeps the outdoor flap closed when not in use. Cleaning the outdoor flap area may also help it seal a little better. Even if the right hood was installed, you might check to see there is a spring present (or signs that there was one.
I have never had air blow out the downdraft, but I do feel cold travel to the fan unit which makes the floor cold in front of the range.
We're buying a JES9900BAF for an island and found ducting instructions in the installation guide. Go to jennair.com and find the page for your range model. Then click on the "Specs/Literature" tab (it's about 2/3 down the page). The installation guide is a PDF document.