Candy CMD146 Washer/Dryer

I have just installed this Candy machine for my daugher. The installation was completed exactly in line with the instructions supplied. However I was somewhat puzzled by the dryer side of the machine (no outlet for damp air or no drip tray for condensed damp air) and was not surprised when my daughter informed me that her clothes were not drying even after a 90 minutes drying cycle. Candy's technical people were not at all helpful. Can you please tell me what we are doing wrong? Thanks.