Question about HP LaserJet 5500DTN Printer

1 Answer

Service Error 49.ff04 Service Error, How do you fix?

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  • hws5 Nov 18, 2009

    what is a formatter pcb?

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  • Master
  • 2,306 Answers

The 49 series errors are firmware errors, you may need a new formatter pcb.

Posted on Nov 18, 2009

Testimonial: "thanks for the additional detail, great information. "

  • Craig Gillette
    Craig Gillette Nov 18, 2009

    The formatter pcb is the main logic circuit board on that machine, The error you are getting is that the board is not booting up properly. Sometimes caused by a static shock.

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Posted on Jan 02, 2017

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seeker5211
  • 1089 Answers

SOURCE: " 49.FF04 Error Turn off

Critical firmware error. Can be caused by invalid print commands, corrupt data, invalid operations or even electrical noise in the cable.

Turn off the printer, then turn it on.
Press Stop to clear the print job from memory.
Turn off and back on.
Print a document from a different software program.
If that document prints, go back to the first program that failed and print a different file.
If the error comes back, that file is corrupt.
If the message persists with different programs and print jobs have the formatter replaced.

Posted on Apr 17, 2011

  • 9 Answers

SOURCE: 49.ff04 service error

Check and remove the HDD and try it for a while. Replace the jet direct card and try (if you have one installed) and try. Update the firmware. If that fails then someone is sending a corrupt file\print job to the printer.

Posted on Jan 08, 2009

micromatikal
  • 2777 Answers

SOURCE: How can I disable disk

Have you recently done a firmware upgrade to this model? Are you familiar with how to access the firmware "chip" inside the printer? If possible please turn off the printer, open it up and pop out that firmware module, then re-seat it down in.

Also, has any ram been added to this printer? If so pleas take it out and try turning it on to see if it corrects the error.

I assume you have also tried just unplugging the printer for a good 60 seconds at least, then replugging the power back in? Sometimes that can be enough to reset it.

Thanks,
Tim

Posted on Oct 27, 2010

seeker5211
  • 1089 Answers

SOURCE: HP Laserjet 2420dn will not print and is

Does the error display when printing a particular job, or anything that you print? If you have extra memory installed, remove it. Power up and try again. If it won't clear replace the formatter

Posted on Jan 30, 2010

Prefab
  • 152 Answers

SOURCE: 49. FF04 Service Error on



General troubeshooting for HP 49 Errors


49ErrorsSupport

Posted on Feb 24, 2011

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1 Answer

My printer hp laserjet 4350n displayed error 49.FF05 SERVICE ERROR .what is the problem


49.FF04 - in older 4xxx printer it mneans a firmware error - try to do:
1. cold reset
2. updaete firmware
3. remove network card from printer and instert it back - or try to turn printer on without it.
4. reinstall the formatter - phisical connection may be not good ( formater is a "cage" that the networc card is inserted)
go to http://www.hp.com for more information

May 27, 2015 | HP LaserJet 4350n Printer

2 Answers

49 service error ff04


your printer driver is corrupt or the files your printing are corrupt- most 49.xxyy errors are down to software external to the printer. not sure?.
disconnect the printer from all network points and cycle the power - when it is ready perform a path print test ( found under the diagnostics menu on the printer itself ) and you will likely find no errors ( if by some horror of horrors you do get 49.xxyy error then you will need to replace the firmware chip - Very Very unlikely) -
what to do--
remove the printer and uninstall from the workstation - reboot the PC - re install the latest driver for your operating system downloaded from HP website
re connect the printer - print away !!

Jan 28, 2014 | HP LaserJet 4600dn Color Printer

1 Answer

49.ff04 service error


Try changing the network cable. Connect the other end to another port of the ethernet switch.

If it doesn't work, remove the Network cable and using the printer console reset printer to factory default so that printer use DHCP.

Connect back network cable and try again.

Some people powered down and remove & cleaned the RAM edges. Removed and reset the EIO network interface.

Dec 25, 2013 | HP LaserJet 4100 Laser Printer - Plain...

1 Answer

Our HP LJ3005Px shows the following error: 49.FF04 Service ne Error What can we do?


Firm ware error issue.If printer comin to ready mode try to up load form ware, no ready mode replace formatter

May 04, 2011 | HP LaserJet P3005 Printer

1 Answer

" 49.FF04 Error Turn off


Critical firmware error. Can be caused by invalid print commands, corrupt data, invalid operations or even electrical noise in the cable.

Turn off the printer, then turn it on.
Press Stop to clear the print job from memory.
Turn off and back on.
Print a document from a different software program.
If that document prints, go back to the first program that failed and print a different file.
If the error comes back, that file is corrupt.
If the message persists with different programs and print jobs have the formatter replaced.

Apr 16, 2011 | HP LaserJet P4014n Printer

2 Answers

49.FF04 ERROR Turn off then on It will not print


i changed the network port,then, i ping the IP Address it pass.

Aug 24, 2010 | HP LaserJet P4014n Printer

2 Answers

HP Laserjet 2420dn will not print and is displaying message '49.FF04 service error'


Does the error display when printing a particular job, or anything that you print? If you have extra memory installed, remove it. Power up and try again. If it won't clear replace the formatter

Jan 29, 2010 | HP LaserJet 2420dn Printer

1 Answer

49-ff04 error


That's a firmware error, not enough memory to print requested page, wrong format for printer, an unavailable font, bad memory, bad formatter board, any number of things.

Jan 12, 2010 | HP COLOR LASERJET CP 3505 N PRINTER

2 Answers

49.ff04 service error


Check and remove the HDD and try it for a while. Replace the jet direct card and try (if you have one installed) and try. Update the firmware. If that fails then someone is sending a corrupt file\print job to the printer.

Oct 10, 2008 | HP LaserJet 4350 Printer

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