Question about Jacuzzi BK37959 White Era?? Two-Piece Elongated Toilet BK37

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Jacuzzi toilet bowl goes down very slowly until it is gone . It was a new elongated toilet. it flushes okay it just wont hold the water for a long time

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  • Mike Linderman
    Mike Linderman May 11, 2010

    Please clarify better about not holding the water

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Posted on Sep 05, 2010

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After flush the system must close the hole which lets water into the toilet. If it does not close after flush, it is continuously letting the water thru. Check if it closes after flush and allows tank to fill.

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You say water is leaking out of the bowl?

Toilets have 2 parts:
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a) If tank is leaking water, then flapper is suspect. Replace flapper and see if that works.
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b) If bowl is leaking, that is very unusual and would indicate a crack in the porcelain.

If installer sold you the toilet, it is his responsibility to make good on product.
All products are guarantee against workmanship flaws.

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