Question about HP OfficeJet 6110 All-In-One InkJet Printer

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Incoming Faxes Hi I have an HP psc 2210 all in one....I am able to send faxes fine but cannot receive any faxes sent to my machine. I do have distintive ring dedicated to my fax transmissions....any suggestions?

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  • bryanawayne Feb 13, 2008

    I have an HP Officejet J5780. I can send faxes, but I cannot receive faxes. The line will ring, the machine will say "connecting..." and then say "received failed.". I have sent faxes from a different fax machine to my machine, and the sending fax goes through without any failure notice.

  • Anonymous Feb 15, 2008

    I can send, but not receive faxes (incoming just rings like a regular call and I can pick up). I have digital phone line. Any suggestions?

  • HPFAX Apr 19, 2008

    got HP6110. sending faxes no problem. When receiving faxes, the HP6110 rings the first tones, but no faxes are coming in. Disconected power and inline cable - did not resolve the problem.



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Go to setup .. advenced.. and select the DRP to be double ring pattern. Make sure that the DRP on the machine should be lower than the voice mail and no physical answering machine sholud be attached on that line.

Posted on Feb 09, 2008


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How can i Troubleshooting Fax Issues on my hp officejet 4650?

If you get issues like Faxes can be sent but not received, Faxes can be received but not sent error on your Printer then follow the given troubleshooting steps.
Solution to Faxes can be sent but not received
    ·Initially, you have to check any of the telephone line services are enabled. There are,
    1.Voice Mail
    2.Call Waiting
    3.Billing Tone
    4.Privacy Block
    5.Security Screen
    6.Anonymous Call Rejection
    7.Privacy Manager
    ·These may block your incoming faxes. So disable the above features.
    ·If you are using Automatic fax reception option on your fax recipient, then check whether the Automatic Answering feature is enabled or not, if it enables means Auto Answer green LED should be on.
    ·Check the Ring to Answer value.
    ·If the value set as answering machine that causes the issue on fax reception. Then change the value to Fax or FaxTel
    ·Now, you can receive the incoming faxes.
    Solution to Faxes can be received but not sent
      ·Check whether the dialed number is correct or not. Every one of the digits required to make a telephone call from a similar line must be dialed.
      ·On the off chance that the Speed Dial has been used for dialing or the fax has been sent from your PC, print the page to be faxed and dial the number physically on the HP Fax front board.
      ·Check whether the Tone Dialing is set on you HP Fax product.
      ·In the event that faxes are sent effectively from the HP Fax front board, but, it's fail when sent from the PC, test the communication between the HP Officejet 4650 printer and your PC by tapping the Status button in the HP Director application, or attempting to print some record.
      ·If the printing fails to send the fax, then check whether all cables (from system to HP Officejet 4650 Printer) are connected properly, if it's not then connect it properly.
      ·Now restart it. On the off chance that communication still can't be set up, Call Printer customer service team via Toll-Free: +1-800-836-3987 to resolve your HP Officejet 4650 fax issues.

Jun 27, 2017 | HP Office Equipment & Supplies

1 Answer

Press enter to align cartridges message comes into the window of my HP combo machine and won't change. I reset the cartridges in their holders, turned machine off/on, no go. The machine still prints out...

You should load paper and press enter to align, The message will keep coming back until you let it do alignment or press enter and option buttons at the same time.

Jul 24, 2009 | HP PSC 2210 All-In-One InkJet Printer

1 Answer


If you have bell answer that will be the reason not working. Get rid of bell answer and save over a hundred a year and get yourself an answer machine. If you dont have bell answer then check your manual for correct set up.

Jun 02, 2009 | HP PSC 2210 All-In-One InkJet Printer

1 Answer


If you see this message on the front panel of the HP PSC 2210 when you are receiving a fax, check that the paper size is set to match the paper size in the paper tray. (You cannot receive a fax on 4 x 6 paper or on an envelope.) Checking the paper size setting
  1. Press Setup .
  2. Press the right arrow until you see 3: Basic Fax Setup .
  3. Press Enter .
  4. Press the right arrow until you see 4: Paper Size .
  5. Press Enter .
  6. Press the right arrow until you see the paper size that matches the size of the paper in the paper tray.
  7. Press Enter .

Aug 28, 2008 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

My hp 2210 will not receive faxes

Ok the first thing you need to check is to make sure that you have auto answer turned on so that the machine will pick up when you are trying to receive.

There are alot of different factors that can effect your ability to receive a fax - see the link attached from hp's website and read about your specific setup. Things that can effect the fax would be voicemail, digital phone line, distinctive ring service, call waiting, the fax being plugged into a strong connection.

Feb 27, 2008 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

Lexmark 5400 incoming fax job wont print

from the Lexmark website:

This issue occurs when the user sends a fax using the flatbed scanner. After the first page is scanned, a message is displayed asking if another page needs to be scanned. The user options are YES or NO.
  • If the user chooses YES or NO and the fax starts to dial, they can safely press CANCEL without inducing the problem.
  • If the user presses the CANCEL button instead of answering the question, all future received faxes will go to memory instead of printing out. NOTE: There is no direct means of recovering a lost fax, but unplugging the machine and reseating the power supply will restore normal operation. An error report will be printed and provide information about the lost fax, which may allow the user to contact the sender and request that the fax be sent again.

Jan 28, 2008 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

Cannot receive fax

1st is the LINE and second is to connect the telephone.
To send and receive fax, u must connect the line into the first jack.

Dec 26, 2007 | HP PSC 2210 All-In-One InkJet Printer

1 Answer


You can't move to another planet unless you take me with you! A couple questions, please. Can you make a copy? Did you replace the cartridge with a NEW HP branded cartridge? BTW I've never left the States, but if I did NZ is the first place I want to see. Is it as great as I imagine it? Let me know the answers to the first 2 questions anyway Thanks, Ed

Jun 11, 2007 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

Will not auto detect incoming faxes

Review the information below to determine why faxes cannot be sent or received. Review the symptoms below carefully and then select the symptom that best fits your problem. If the solution links you to a different document that does not resolve the problem, return to this document to continue troubleshooting. The fax machine doesn't receive or send a fax and prints an error report (bpu02549). Faxes cannot be received but they can be sent . Faxes cannot be sent but they can be received . Faxes fail intermittently or with only one fax number . Faxes cannot be sent or received or you're not sure of the problem . Faxes cannot be received but they can be sent Review the information below to determine why faxes are not being received. Phone company services: Do you have any of the following telephone line services from your telephone company: Voice Mail, Privacy Block, Security Screen, Anonymous Call Rejection, and Privacy Manager. These phone services are meant to prevent unwanted calls, but they will also stop faxes. Contact your telephone company for their recommended solution for receiving faxes on the same line with these services. If you wish to receive faxes automatically, verify that automatic answering is enabled on models that have an Auto Answer button, or that the Rings to Answer setting is set to a number equal to or larger than one for models that do not have an Auto Answer button. On models with an Answer Mode setting, it should be set to Fax, FaxTel, or AnswerMachine depending on your setup. If you have a HP PSC 2200 or an Officejet 6100 that interrupts calls or will not receive faxes, download and install the HP Firmware update for these products. Visit the HP Support and Drivers Home page . Select Download drivers and software. Type in your model number (HP PSC 2210xi for example). Click the search arrow to the right of the text entry box. You may be asked to select your product from a list of models. On the software download page, select your Windows version. Locate and select the firmware update. Follow the directions to download and install the update. If an answering machine is connected to the same line, fax reception problems can occur. These problems may be corrected by changing settings or phone line connections. For more information on using a TAM or distinctive ring service, go to Using the HP All-in-One and Fax Products with a Telephone Answering Machine (bpu04072). If you have a PBX phone system, or an ISDN or DSL modem connected to the line, there may be some phone line configuration problems. Fax machines are analog devices and cannot be used on a digital phone service such as those used in many businesses (PBX systems). Install an analog phone line for a fax machine. Refer to document Using an HP All-in-One or Fax Product on a PBX, ISDN, or DSL Phone System (bpu50333) to learn how to correct these problems.

Aug 02, 2006 | HP OfficeJet 6110 All-In-One InkJet...

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