Question about Dell 968 All-In-One Printer

1 Answer

Can't delete print jobs

When something goes wrong with a print job it stops printing even when then problem is fix then when I try to delete the print job it won't go. I've tried switching printer off, restarting computer but it still won't work and I can't print anything

Thanks for your help

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,011 Answers

If you are using a Windows platform then if you look at the bottom right of the screen you will see a printer icon. Double click on the icon and the print queue will be displayed. To cancel a print j0ob, highlight the job and then cancel it.

Don

Posted on Nov 18, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Should i delete my printer first?


Hello,

Did you stop the print que under control panel - system before you tried to delete the print job? This article at the following link may help:

http://www.ccl-la.com/blog/index.php/how-to-delete-print-jobs-that-are-stuck-in-your-print-queue/

Feb 15, 2013 | HP LaserJet Office Equipment & Supplies

1 Answer

Only prints first job - can't delete from que


Please try this approach instead:

1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)

4. Double click the printer icon in the lower-right corner of your taskbar to examine your print job queue and browse to View -> Refresh.


I hope this information has been helpful.

Dec 20, 2011 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Won't print, no error messages. no indication anything is wrong, ready light is on, but nothing happens. If I go to printer menu, it says jobs stopped. When I hit start jobs, it says waiting for printer......


Go into the printer menu and try to print the configuration page. If it doesn't, remove the network or USB cable and try again. If the configuration pages print, see if you can print the event log. That has a reasonable explanation of what is happening.
If you can print the config and event logs, there is nothing wrong with the printer. Delete the printer from your PC and reinstall the drivers.

Oct 30, 2010 | HP LaserJet 3600n Printer

1 Answer

After I press the Stop/Delete button...the ''resume '' (button which never has lit up), doesn't light up when I push it, and if I push ''print'' to print something new,it keeps reprinting the pages I have...


Have you tried resetting the print jobs in the system monitor screen? Or try just powering off the copier completely with the main power switch. Depending on the Canon model you have to clear the print/copy job from the sysem monitor screen.

Oct 18, 2009 | Canon Office Equipment & Supplies

1 Answer

Document won't delete from printer queue after printed


Have you tried to stop the spooler service in services?

Option 1)
Click on start orb
Type in search window:
services.msc
click ok
Scroll down to Print spooler service and click on it in the right side window.
On the left side click stop the service and wait forthe process to stop .Do not close the window yet. You will have to restart it here later.
next delete the print job in the printer queue then restart the spooler service
Resubmit your new print job.

Option 2)
If that doesn't clear it, the next step would be to stop the spooler
service as stated above
Go into windows explorer
(Print job data is collected and stored in a spool file in the spooler folder.)

It is located in:
C:\WINDOWS\system32\spool\PRINTERS

Your print job will show 2 files there Example below:
00002.SHD
00002.SPL

Delete the files located in there. There may be several of them depending apon how many print jobs you submitted. You will have to resubmit your print jobs all over again.
Next go back to services window and restart the spooler service

That will definitely fix it.

Aug 19, 2009 | Lexmark Office Equipment & Supplies

1 Answer

HP Laserjet 1018 won't delete a printing job


to delete the print job.
shut off the printer, disconnect the printer cable to the computer.
go to strat>>printer and faxes.
open the pirnter queue. stop the print job then delete. you may have to restrat the computer.
once the job is deleted, connect the printer cable back to the computer and turn on the printer.

Jan 09, 2009 | HP LaserJet 1018 Printer

2 Answers

Print job stuck


I rebooted the computer and that fixed it.  Duh.

Sep 01, 2008 | Dell Photo 964 All-In-One InkJet Printer

2 Answers

Making copies of its own accord and says it is receiving a file ??


Sounds like you have your copier connected as a printer also. If so, someone has sent a print job to it using the wrong driver. Check the print ques to everyone connected & delete the print jobs. Delete all print jobs from the copier as well. The other solution is to disconnect the print cable from the machine & let it print the job it has in storage. The problem with that solution is that a 2 page document can turn into a 200 page document when the wrong driver/printer has been selected. Good Luck!!

May 29, 2007 | Ricoh Aficio 250 Copier

1 Answer

Hp psc 1410 cannot delete remote redirected print job


There is a option in printer box "Purge Print document" you try that option, After Purge then delete the document, which is still present in your box. At a time turn off the printer. All the pending printing commands will delete.

Mar 18, 2007 | HP PSC 1315 All-In-One InkJet Printer

Not finding what you are looking for?
Dell 968 All-In-One Printer Logo

Related Topics:

158 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Office Equipment & Supplies Experts

jasbo
jasbo

Level 3 Expert

2237 Answers

The Knight
The Knight

Level 3 Expert

74377 Answers

Electro Med Services...
Electro Med Services...

Level 3 Expert

6694 Answers

Are you a Dell Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...