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Trouble replacing ink cartridge

Have tried to replace expired ink cartridge. Have replaced black cartridge twice keeps telling me the cartridge is not compatable with printer. have purchased two epson T0731 black cartridges tried both still keeps telling me they are not compatable

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  • Abundent Mar 28, 2008

    already replaced cartridge. Don't know what else to do!

  • Anonymous Nov 06, 2008

    I have replaced it with a new cartridge twice

  • Anonymous Mar 24, 2014

    The original cartridges are no longer available. Staples has a compatibility list and these cartridges fit fine. The software won't recognize them as valid replacements. Staples said I could go online to find out what to do to make them work.

  • Anonymous Mar 26, 2014

    KEEPS STOPPING AND TELLING ME I HAVE A COUNTERFIT CARTRIDGE

  • Anonymous Mar 31, 2014

    I just replaced the HP Envy 4500 with the number 61 HP black cartridge and it says it incompatible

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  • Contributor
  • 20 Answers

Which printer?

Posted on Jan 10, 2008

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1 Answer

I have replaced black ink but printer keeps telling me to replace black ink cartridge


If the it's a remanufactured cartridge (not genuine), the printer will not detect the ink in the cartridge.
If it's genuine, you might want to give Lexmark's technical support a call to have the cartridge replaced.

May 05, 2012 | Lexmark X4650 InkJet Printer

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I have two expired color cartridges in my D7160. I only need to print in black,and have a brand new black cartridge inserted. The printer keeps telling me to replace the expired color cartridges, yet I...


They believe expired cartridges will damage the printer. If you change the date back on the printer and computer this will solve the problem and allow you to print.
Regards GM
Please rate this answer below Thank You for supporting the Fix Ya Community

Apr 17, 2011 | Office Equipment & Supplies

1 Answer

I bought a black ink for my hp photosmart c5 180 and the when i turn on the printer it says the ink has expired. Can i still use it or will i damage my printer. Thanks regards Anita


Hello
according to HP
Each ink cartridge has an expiration date. The purpose of expiration is to protect the printing system and to ensure ink quality. When you receive an ink cartridge(s) are expired message, remove and replace the expired ink cartridge, and then close the message. You can also continue printing without replacing the ink cartridge, by following the instructions on the HP All-in-One or the ink cartridge expiration message on your computer screen. HP recommends replacing the expired ink cartridges. HP cannot guarantee the quality or reliability of expired ink cartridges. Device service or repairs required as a result of using expired ink will not be covered under warranty.
You can get more detail from here
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00819032&dlc=en&product=1153481
Hope this helps, if so do rate the solution

Dec 31, 2010 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Replaced black ink cartridge and printer keeps asking to replace


The message that persists in saying to "replace black cartridge" could be due to a defective cartridge chip. The chip maintains counts and tells the printer when a new cartridge is installed. If you cartridge is remanufactured, they may have neglected to install a new chip.

Regarding the new fuser not working, I'll have to get back to you on that.

Oct 15, 2009 | HP LaserJet 4600dn Color Printer

1 Answer

Error message after replacing black ink cartridge


This happened to me twice, You can possibly have no ink in your cyan,magenta and yellow , you would then have to replace them to work the set. I had to do that and it worked =]

Jul 18, 2009 | Epson Stylus NX400 InkJet Printer

1 Answer

Refilled ink cartridges


The reason why the printer says supply expired because the ink cartridge has its own warranty. When the warranty of the ink cartridge has expired then you will get that message. Eventhough you refill it. You need to replace the ink cartridge itself.

Aug 04, 2008 | HP OfficeJet D125xi InkJet Printer

1 Answer

Hp printer 7110


hi,

Try to remove the black ink cartridge. From there, you can check the expiry date of the Ink cartridge. If its already expired, then you need to use another black ink cartridge that is not yet expired.

Thank you so much.

adonscott

Jun 18, 2008 | HP OfficeJet 7110 All-In-One Thermal...

2 Answers

Error check ink cartridge


Hi ,

As per the information provided by you it seems to be a hardware issue however u cvan try these steps .

Steps >

Take out the ink cartridges from the printer > without turning off the printer unplug the power cord > press # and 6 key together , now without releasing the keys plug in the power cord .

keep on holding the keys down until the machine turns off automatically .

after the unit turns on again it would do the allignment give a msg for insert ink cartridges . insert the cartridges at that time . and see how it works out .


Thanks
MAC.

May 24, 2008 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Expired ink cartridge


You may be getting this error message due to the printer being able to tell that it is a non-hp cartridge. I don't know how it can tell, but mine says that too. I uninstalled the software and then reinstalled the software. And then I took out the cartridge and put it back in. See if this works for you.

Apr 07, 2008 | HP OfficeJet d145 InkJet Printer

1 Answer

Printer cartridge not compatable.


you might have a defective chipset on your epson cartridge.
is it genuine? if not well just go back were you bought it and have it replace.

Jan 11, 2008 | Office Equipment & Supplies

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