Question about GE Refrigerators

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The back of freezer keeps icing over i defrost it and about a week later i have to remove the back and dethaw it again

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  • Mike Smith
    Mike Smith May 11, 2010

    Correction , the solution given , is probably correct , but , lacking in the detailed portion .

  • Mike Smith
    Mike Smith May 11, 2010

    Where is this defrost heater ? How do I access it ? How do I tell if it is bad ? Very bad solution given .


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  • 126 Answers

You need a new defrost heater.

Posted on Nov 19, 2009

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1 Answer

How do I fix my GE refrigerator?

Ge uses a glass heater and it is common for the heater to go out replace the heater and it should cure your trouble

Dec 27, 2015 | GE Refrigerators

1 Answer

Kenmore freezer gets cold and freezes but then completely dethaws itself

usually when aq defrost timer goes bad it gets stuck in defrost. I would suggest replacing this first

Mar 29, 2012 | Kenmore Freezer 20.3 cu. ft. Frost Free...

1 Answer


Hi and welcome to FixYa, I am Kelly
Without your model number here is what most likely has happened:
The automatic defrosting system is not working due to a component failure.

The components of the automatic defrost system are:
1. Defrost control
2. Defrost heater
3. Defrost thermostat.
4. Wiring to inter-connect 1 - 3 above.

What your currently doing is a manual defrost cycle every 3 weeks because ice blocks the air-flow across the evaporator in the freezer compartment so everything starts warming up in the fresh food section first and finally the freezer as the ice block gets larger.

FYI you can unplug it... remove the contents from the freezer...use an external directed into the freezer compartment for just over 2 hours to do the same process your doing in 24 hours. Until the automatic defrost system is repaired you should do a manual defrost at least every 4 days.
Most units are on an automatic defrost cycle of 6 - 8 hours (usually) all the way up to 10.35 hours per cycle. Yours just is not working at all.

Thanks for choosing FixYa,

Thanks for choosing FixYa,

Aug 15, 2011 | Refrigerators

1 Answer

Freezer is not cold enough to make ice and all the contents are dethawing. Fridge is also not cold enough to keep things as cool as they should be

Seems like a defrost problem. Pull back panel and check frost pattern, if completely frosted,Turn the defrost timer (behind the kick panel in front, or mounted on the back panel) till the fridge goes into defrost. If defrost heater now gets red, replace the defrost timer, if not remove the defrost thermostat clipped to the evaporator coil, and check for continuity while still cold.

Jul 07, 2011 | Kenmore 50522 / 50524 Side by Side...

1 Answer

Defrost heater,every 2 weeks back of freezer frosts over, fridge gets warm, manualy dethaw get 2 more weeks


Check out these tips...they can help you figure out what is going wrong withyour refrigerator and why it is not cooling

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Refrigeratoror Freezer not Cooling or Getting Cold

Jun 06, 2011 | Microwave Ovens

1 Answer

The freezer is not cooling and all items in the freezer have dethawed, The Fridge part is cool but not as cool. This started last night and 24 hours later everything defrosted.

hopefully you still got it plugged up to check a few things.... if so here we go...
1st is there any frost build up on the back wall of the freezer wall inside unit... if so then we know the compressor is still working and you got a defrost problem going on most likely one of these three parts /the heater has failed,the defrost thermostat has failed. or the defrost timer has failed... you can check the heater by gaining access to the back wall of freezer remove shelfs and the remove back panel of freezer there will be a heater down at bottom with a wire on each side make sure the unit is unplugged at this point and that you take a hair dryer and thaw ice test heater on each side with a meter checking for contuinity through heater to make sure no broke... the defrost thermostat is mounted to the coil in same area prior to thawing gain access to wires if there is ice around thermostat which is round and clips to coil has 2 wires again unit unplugged adn prior to thawing check for contuinity as if there is ice around it it should have closed... if both them are good you most likely have a bad defrost control/timer. if there is no ice on back panel is the fan in freezer section working when the door switch is closed listen ,is the fan in the back of unit working ,is the compressor running have you heard any clicking coming from back of unit if so that would indicate a bad compressor relay on will require to be replaces.... not much description in your post but hopefully one of these tips help you get a diagnoses. good luck

Jan 27, 2011 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

Kenmore side by side water leaking from freezer

You can buy a kit from whirlpool. In the kit is a metal tab that mounts onto the defrost heater. It is long enough to go into the hole. When the heater comes on for defrost the heat transfers down to the hole and keeps it from getting plugged up with ice. Part number 819043

Feb 05, 2010 | Freezers

1 Answer


Remove the rear panel in the freezer and see if the evaporator coils are frozen over.
If so dethaw coils with a hair dryer.
Reassemble freezer and set controls to the normal position.

Although you replaced the defrost timer if the coils were frozen over in the freezer no air can transfer to the ref. section from the freezer.

If you do not want to dethaw the coils unplug the ref. for 1-2 days and leave the doors open .The coils will dethaw by then.

Jan 17, 2010 | Kenmore Refrigerators

1 Answer

Water collects in the bottom of the freezer and freezes. I totally shut down the refrigerator for 24 hours and it is ok for 2-3 months when the same thing happens.

The defrost drain hole is plugged.
The drain is located in the back of the freezer at the bottom of the drain trough.
Remove the back panel if you are handy.
Or call a service tech.
After dethawing the the ice covering the defrost drain
poor hot water down the drain hole and wait a few minutes for the ice to melt in the drain tube.
If after 10min. the water does not drain or is real slow
you use a shop vac. to clear the debris from the drain line or air compressor to blow it out.
If the unit freezes up again call for service.
The defrost heater is proabally out of spec. or the drain heater(If the unit has one) is defective.

Hopefully this helps

Jan 09, 2010 | Kenmore Elite 22.4 cu. ft. Bottom Freezer...

1 Answer

GE 24 Profile refrigerator: The freezer part

my refrigerator goes into auto defrost every 60hrs for 45 minutes or till the bi metal(defrost thermostat) says it had enough....recently i had ice built up on the coil because my defrost thermostat was stuck open...

ice builds up because the moisture that comes from opening the door or food condenses on the cold coil...tempurature of the coil is below 32 degrees which will ice up the condensed moisture...

defrost is timed to remove this build up

Oct 01, 2009 | GE Profile 26.6 cu. ft. Side-by-Side...

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