Question about Apple iPhone (16 GB) Smartphone

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I-68 says gprs not subscribed when trying to use internet AT&T

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Hi.
When that happens it means that either you do not have entered the correct GPRS/3G settings on the phone, or that you are using a pay as you go account, and there is no credit.
In some case it can also happen because the provide server is down.
If the phone was working before and you did not change settings, then it is usually a server problem, or you do not have purchased credit.
If the phone had never been used on the Internet, then you need to enter settings. Settings are personal, and had been given to you from At&T when you purchased the SIM card or the contract.
In both situations you will need to contact At&T , either to check your settings, or to check if the server is down or if your account is locked for some reason.
See also: Contact Us - AT&T

Regards.

Posted on Nov 18, 2009

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