I just got a new Fuji Finepix 5700. I have loaded the software onto my computer but I am having trouble with transferring the pictures to the computer. Whenever I plug the camera into the usb I get a "found new hardware" message that says I still need to install ptpusb.dll, but I can't find that file anywhere. If I put the memory card in my old camera (a Nikon Coolpix) the transfer works fine. Can you help me?
i have the same problem i installed software fine then i took pics great then i attatched to computer then all i got was a usb pic on camera and then nothing