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Washing machine will not empty out not a year old yet tecnik 9909 no filters to clean in the front of machine. Any answers?

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Before examining the fault, it is usually worth trying to empty the machine manually, this can be done by removing the outlet pipe and lowering it into a bucket, when gravity should allow the water to empty from the machine. This method will not work with certain German made machines where the mounting for the outlet hose is too high to allow a gravity discharge.
Often the reason for non-emptying is a blockage. This usually involves removing the pipe connecting the bottom of the tub to the pump, but be careful because dirty water will gush out. The blockage could be due to a lost item of underwear or a broken-up soap ball. The soap ball is a supposed to make the machine more efficient by keeping the soap in the tub, but it frequently jams and causes machine emptying problems. If there is no obvious blockage then you need to check the pump, which you can do by putting the machine on an empty cycle and listening to see if the pump is turning. However, even if the pump is rotating it is possible that the rotor has come loose or has broken vanes, so you really need to check that it can generate water flow. If the pump is not turning then check for an obstruction directly in the pump, such as a coin or bra-wire. If the pump is working fine, then the trickiest problem of all could be a coin in the outlet pipe. This is a hard one to diagnose because this kind of item is very difficult to find. The best cure for this is to have a pole which is close to the internal diameter of the pipe and shove it from one end to another.

Thanks for contacting

Posted on Nov 18, 2009


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