Question about HP LaserJet 2420dn Printer

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HP Laserjet 2420 is printing ghost images - on the left side, from the margin to roughly 1" in, there is a lighter image of he text printed above.

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Your fusing unit is most likely causing this. You will need to replace the fusing unit or if you can find a reputable tech you can save a bunch of money and just have the fuser film replaced. I have done this on dozens of HP printers with excellent results.
This is a common problem.

Posted on Nov 18, 2009

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How to clean the print head


The problem you are having is either the cartridge or fusing assembly. One or the other will need to be replaced. There isn't a head cleaning function on this laserjet like inkjets. Here's how you can tell which it is. If the image is ghost repeating, measure the distance from the first occurance on the page to the place (ghosting) it appears again. Here are the most common spacings.

Measurements are Aproximate

75mm or 2-15/16th" = Fuser (replace fusing assembly)
94mm or 3-11/16th" = Cartridge Drum (replace toner cartridge)
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Hope the above helps you. If so please rate my answer with a FIXYA. If not send me more info and I help you further. Thanks.

Dec 08, 2008 | HP LaserJet 2420 Printer

3 Answers

My HP printer 2420 leaves "ghost" prints on the pages.


This can be caused by one of two things.

1. faulty wiper blade on your toner so that the previous image in not being wiped off the drum.
2. worn fuser sleve.

To work out which it is you will need to do a half stop test: print off a normal document then when it is about half way through the printer ( unfortunatly you may have to repeat this to get the timing right) open the front cover. remove the toner cartridge. if you can see the ghosting on the page the it is the toner. if its not there then its a new fuser. to save on money and if your confident enouh you may be able to just chane the fuser sleve depending on the state of the fuser on a whole.

hope this helps
feel free to email me if you have any other questions:

pete@wedotoners.com

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I ran the hp toolbox "cleaning" mode too and it did not help the problem at all. I still have a dark smear concentrated in the middle of the page, and ghost images repeated lighter all the way down the page.

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Is your transfer roller clean?
How does the drum look on the toner cart?
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take out cartridge and look at roller on bottom of printer, clean with clean cloth and try, also there is a slit ( or hole on the inside ( put your hand inside and try to touch the top of printer there is a hole there where the images go to the laser clean with clean lint free cloth.

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