Question about General Electric GSH25JSXSS Stainless Steel Side by Side Refrigerator

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I am getting NO water out of dispenser. The ice works fine. It makes ice and dispences it. The only issue id the water. I have already replaced the 5 button control unit and this has not corrected the problem

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At the bottom of the freezer door ( remove the kick plate ) , there will be a water line . Follow this line , about 6 " to a connector . Push in on the white ring and pull out the line , at the same time . Activate the water dispensor pad and see if water flows from the line under the refrig . If it does , then the line in the door is frozen . Either raise the freezer temp for several days , so the line in the door will thaw , or , I have heard using an air tank will blow the ice out of the line in the door . If no water comes from the line under the refrig , while activating the pad , then replace the water valve , behind the refrig , the piece the wall water line connects to on the refrig . If the line is frozen in the door , pt # WR49X10173 , is the dispensor water line heater , which comes with installation instructions .

Posted on Nov 18, 2009

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Water tank in refrigerator could be frozen. Also the valve could be bad

Posted on Nov 18, 2009

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1 Answer

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