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My husband and I recently purchased a house that has a Comfort Glow Vent-free Propane/LP gas compact fireplace 14,000 to 26,000 BTU/Hr with Thermostat. Model CGCFTP We need to light the pilot light and it lit once and won't stay lit. When you release the control knob the pilot light goes out immediately. WE tried calling the 800 number on the manual for Desa International and it says it no longer exists. Can you please help us with what to do to get this to light? ~help needed

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Remove the small copper colores tubing going from the gas valve to the pilot assembly. Take it to a good hardware store that sells heaters and ask them for a new one.It is called a thermocouple.

Posted on Nov 18, 2009

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