Question about Maytag Neptune MAH9700 Front Load Washer

2 Answers

My Neptune washer MAH9700

MY WASHER JUST STOPPED WON'T LIGHT UP .I CAN'T GET THE DOOR OPEN.SEEMS LIKE I HAVE NO POWER, BUT OUTLET HAS POWER. WHAT DO I DO.

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  • Anonymous Feb 16, 2008

    I have the same problem with mine MAH6700AWW.My clothes are locked in there and cant get them out and the repair shop said it will be 14 days any help would be greatly appreciated

  • Anonymous Mar 02, 2008

    Whasher will not turn on, seems like there is no power to the outlet however I have confirmed that there is power to the outlet.

  • momwhoshopst Jan 12, 2009

    The washer was tripping the circuit breaker all week and now there are no lights on, door is locked and my clothes are in there. Service says two weeks to get here as well. How can I unlock and get the clothes out? There must be a manual override somewhere.

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I have a Maytag Neptune MAH 9700. It died one day and the door remained locked. I am guessing the circuit board is fried so it's a good thing I purchased a five year extended warranty. The problem though, is that my 2 year olds BLANKY was in there and she won't go to bed without it. Can't wait 2 weeks for the repair guy. I was able to remove the top and (after I unplugged it of course) get my hand to the bottom of the switch housing. Seems there is a small opening at the bottom. I pressed up with my finger and was able to get the door opened. Whew!!! Hope this helps. ; )

Posted on Jun 19, 2009

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Sounds like the main control board is faulty, All functions for this unit go thru the control board.

Posted on Jan 13, 2008

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Incoming Power Problem If the washer won't start check to see if there is power at the electrical outlet which the washer is plugged into. Plug a lamp or radio into the outlet to check it. If the outlet is dead, check the circuit breakers or fuses for the home.

Power Cord If the washer won't start, check to be sure there is power to the electrical outlet for the home. If that is OK, the power cord itself might be defective. This is rare. You can check the power cord with an Ohm meter for continuity.
User Control and Display Board If the washer won't start, the user control and display board may be defective. Check for power to the washer first.



Timer If the washer won't start the timer might be defective. This part is often misdiagnosed, check other components before replacing this timer.



Line Fuse If the washer won't start the line fuse might have blown.



Thermal Fuse If the washer won't start the thermal fuse may have blown. It can be tested for continuity. Watch our fuse testing video for more information.



Line Fuse and Holder If the washer won't start the line fuse might have blown, or the line fuse holder might be damaged and need to be replaced.

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User Control and Display Board If the washer won't start, the user control and display board may be defective. Check for power to the washer first.
Timer If the washer won't start the timer might be defective. This part is often misdiagnosed, check other components before replacing this time
Line Fuse If the washer won't start the line fuse might have blown.
Thermal Fuse If the washer won't start the thermal fuse may have blown. It can be tested for continuity. Watch our fuse testing video for more information.
Line Fuse and Holder If the washer won't start the line fuse might have blown, or the line fuse holder might be damaged and need to be replaced.
Main Control Board If the washer won't start the main control board might be defective. This is not common. Check other parts and causes first.

Door or Lid Latch Assembly If the washer won't start the lid switch assembly might be defective. This is a very common problem. The lid switch assembly can fail either mechanically or electrically. Test any electrical switches with an Ohm meter for continuity. The switches should have continuity according to their design.

Door Lock Motor and Switch Assembly If the washer won't start the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.

Incoming Power Problem If the washer won't start check to see if there is power at the electrical outlet which the washer is plugged into. Plug a lamp or radio into the outlet to check it. If the outlet is dead, check the circuit breakers or fuses for the hom
Power Cord If the washer won't start, check to be sure there is power to the electrical outlet for the home. If that is OK, the power cord itself might be defective. This is rare. You can check the power cord with an Ohm meter for continuity.

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User Control and Display Board If the washer won't start, the user control and display board may be defective. Check for power to the washer first.

Timer If the washer won't start the timer might be defective. This part is often misdiagnosed, check other components before replacing this timer.

Line Fuse If the washer won't start the line fuse might have blown.
Thermal Fuse If the washer won't start the thermal fuse may have blown. It can be tested for continuity. Watch our fuse testing video for more information.

Line Fuse and Holder If the washer won't start the line fuse might have blown, or the line fuse holder might be damaged and need to be replaced.

Main Control Board If the washer won't start the main control board might be defective. This is not common. Check other parts and causes first.

Door or Lid Latch Assembly If the washer won't start the lid switch assembly might be defective. This is a very common problem. The lid switch assembly can fail either mechanically or electrically. Test any electrical switches with an Ohm meter for continuity. The switches should have continuity according to their design.
Door Lock Motor and Switch Assembly If the washer won't start the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.

Incoming Power Problem If the washer won't start check to see if there is power at the electrical outlet which the washer is plugged into. Plug a lamp or radio into the outlet to check it. If the outlet is dead, check the circuit breakers or fuses for the home.

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If the washer won't start, check to be sure there is power to the electrical outlet for the home. If that is OK, the power cord itself might be defective. This is rare. You can check the power cord with an Ohm meter for continuity.
If the washer won't start check to see if there is power at the electrical outlet which the washer is plugged into. Plug a lamp or radio into the outlet to check it. If the outlet is dead, check the circuit breakers or fuses for the home.
If the washer won't start the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.
If the washer won't start the lid switch assembly might be defective. This is a very common problem. The lid switch assembly can fail either mechanically or electrically. Test any electrical switches with an Ohm meter for continuity. The switches should have continuity according to their design.
If the washer won't start the main control board might be defective. This is not common. Check other parts and causes first.
If the washer won't start the line fuse might have blown, or the line fuse holder might be damaged and need to be replaced.
If the washer won't start the thermal fuse may have blown. It can be tested for continuity. Watch our fuse testing video for more information.
If the washer won't start the line fuse might have blown.
If the washer won't start the timer might be defective. This part is often misdiagnosed, check other components before replacing this timer.
If the washer won't start, the user control and display board may be defective. Check for power to the washer first.
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