Question about Microsoft Windows XP Professional
Two possible issues: The file extension may be missing from the file and Excel has issues opening a file directly from the e-mail attachment.
It is always a best practice to download the attachment before trying to open it.
Save the file to your comptuer and verify the file has a 3 digit extension on the end. .XLS an Excel 2003 and lower extension - .XLSX is Excel 2007 extension.
Opening an attachment from an e-mail places the file in a TEMP directory on the hard drive and Excel may have issues saving your changes because of this.
Save the attachment and then open it with Excel. That way, the changes you make will be saved, you will know where the file is and you will not lose your work.
Posted on Nov 18, 2009
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Posted on Jan 02, 2017
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