Question about Brother MFC-5440CN All-In-One InkJet Printer

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Error message says unable to clean. print head is stuck at far right side. how can I release print head? Thanks. Jim

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  • Jim M Nov 18, 2009

    Thanks! This solution got the printer working again:
    Thanks, cene765.

    Best Solutionposted on Oct 28, 2009

    cene765

    Rank: Guru Expert
    Rating: 89%, 343 votes
    Unplug the printer from power cord.Press and hold the "menu" button, then plug the device.You'll see on the LCD screen a "machine error" code.If this code is 40,41 or 4F the print head is defective.If the error is 50 or 51 there is error in Purge unit and printer require service.If the error is 46 the waste ink tank is full.Follow this:
    Enter 80, then scroll down with the arrow down (round) key. You'll find an entry listed as purge count. If number
    is over 6000, enter 2 7 8 3.This will reset the purge count value. Then restart the printer, hopefully without the
    annoying cannot clean message.

  • Anonymous Mar 13, 2014

    head stuck on the right side

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Nov 18, 2009 - Thanks! This solution got the printer working again: Thanks, cene765. Best Solutionposted on Oct 28, 2009 cene765 Rank: Guru Expert Rating: 89%, 343 votes Unplug the printer from power cord.Press and hold the "menu" button, then plug the device.You'll see on the LCD screen a "machine error" code.If this code is 40,41 or 4F the print head is defective.If the error is 50 or 51 there is error in Purge unit and printer require service.If the error is 46 the waste ink tank is full.Follow this: Enter 80, then scroll down with the arrow down (round) key. You'll find an entry listed as purge count. If number is over 6000, enter 2 7 8 3.This will reset the purge count value. Then restart the printer, hopefully without the annoying cannot clean message

Posted on Nov 24, 2009

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