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Item #180430506731 paid for 11/12 promised PRIORITY MAIL DELIVERY (2-3 days) not received...have tried to contact seller... no reply HELP

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We can't help you, only the seller can.

Posted on Nov 18, 2009

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Around 6 to 10 days ago I paid a seller for a Pyle Pro guitar foot pedal and I have not yet received this Pyle Pro foot pedal.


You need to contact the platform (ebay, amazon, ect) that you bought the item on to get the contact info for your seller. You can also contact the payment service you used (PayPal, credit card issuer, etc). If the seller cannot provide proof of shipment, I'd consider cancelling the order.

Jun 27, 2016 | Computers & Internet

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Why haven't I received a dog bed ordered a week ago with promised 2-day delivery?


You should contact the dealer or the seller
If you order from a website, contact their customer service

Jan 11, 2016 | Dogs

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I have been charge on my paypal and have not received what i ordered from 6 febuary


Seems a little early for concern unless you paid for priority delivery. If you have done that then you need to contact PayPal and they will help you locate your item or get your money back.

Feb 14, 2015 | PayPal Computers & Internet

1 Answer

Not receive


Contact the seller first, then contact the company that forwarded the funds,(PayPal, Credit Card, etc).

Jan 03, 2014 | Computers & Internet

1 Answer

I have paid for a phone the money transfered but now the item isnt in my won list anymore why is this have i been ripped off if so what can i do to get my money back?


If you paid for your auction using paypal, then you can track the item in that account. Log into paypal, select recent transactions, find the phone and you can check the order on it. You can see when it ws paid for, when the seller said that they shipped the item, a tracking number for the delivery information and the method that it was sent. If it has been a long time since you paid for it and you still have not received it, then click on "open dispute" and report the seller to paypal. When you open a dispute, paypal contacts the seller and they either provide proof of delivery or they refund the money.

If you used a credit card to pay for the phone through the pay my auctions method on Ebay you will need to find the auction that you won in order to check delivery on it. The item should be in your closed, or completed items in my Ebay.

If you paid for the item on a credit card and you didnt go through paypal, and you cannot find the auction that you won in my ebay, then either wait until you get your credit card statement and turn it over on the back to fill out the dispute an item instructions. ALWAYS put disputes in writing when dealing with a credit card company or bank. If you dont want to wait to receive your statement to dispute the charge then call your credit card company and tell them that you want to dispute an item and have them take a claim for you. Tell them the reason is non receipt.

Jan 14, 2011 | eBay Auctions

1 Answer

I have bought a Silver Cross twin dolls buggy, it was delivered, I was not in. Been to collect from Fedex and they have returned it. I have paid £29.99 for this toy and I can't find anyone to help. ...


HI there!
I just hope that it's not yet past 45 days since you paid for it.If not, you can file the item not receive case on eBay and here's how;

Here's how you can open an item not received case from My eBay:

1. Please sign in to your account and then please click the My eBay tab located on the upper right side of the page.
2. Then please click the Account tab and inside the Account Summary page please click the Resolution Center link on the left side.
3. Inside the Resolution Center Page, please click "I've not received my item" and please click continue.
4. You will need to enter the item number and please follow the next steps.


To open an Item Not Received (INR) claim through the "Contact Us" options:

1. Click the eBay Buyer Protection header or the "Contact Us" link displayed on the home page.
2. If you click "Item Not Received", the following page will review a list of your recently purchased items. Choose the item(s) that you need help with and click Continue.
3. eBay will ask if you've tried contacting the seller yet. If you choose "Yes", you will be prompted to open a claim online or call us.

If it's already past 45 days, you can no longer file a case on eBay but you can file it from IC3, well I guess that won't be much of help.
http://www.ic3.gov/default.aspx
You can also check with the seller if they purchased tracking, if there is and you still haven't received it you need to contact the carrier and it could be lost in transition. If there's an insurance you can file a claim with the carrier.
Here's how you can request for the contact information of the seller:

1. Click the "Advanced Search" link at the top of most eBay pages.
2. Click the "Find Contact Information" link under "Members."
3. Enter the member's user ID (the user id of the seller) and item number.
4. Click the "Search" button.

Then you will get an email with the name and phone number of the seller. You can also use this to report to police if you feel that you need to sue the seller for not completing the binding contract.

Hope this helps! Have a great day!





Oct 08, 2010 | eBay Auctions

2 Answers

I bought an item from Rodpartsonline through Ebay paid through Paypal and still haven't received the item, got a shipping date, or a tracking number. I sent a email and got no response. please help me...


Tony,
You can log in to your paypal account and at the top click on security then on the left file a transaction dispute. Explain what happened and they will try and contact the seller and see what the holdup is.

Aug 27, 2010 | eBay Auctions

1 Answer

Can you track this order


you can ask the seller if they have a tracking number for the item you bought...i see in the auction it was suppose to be sent usps priority mail..if they did it through paypal the tracking number will be displayed in your my ebay page in item bought/won...if its not there, they didnt ship it through paypal but went to the post office the mail it

check your won items page..if the tracking number isnt there...email the seller and ask for a tracking number...usps priority mail only takes 2-3 days to arrive


bill

Jul 28, 2010 | PayPal Accounts

1 Answer

I have recently purchased a loose powder vintage Elgin compact and used paypal to pay for it. Upon receipt the compact was broken and unusable. No statement came with the item, shipped via USPS Priority...


sure I can help u am a seller and buyer in e-bay and I now how the system work ,
Ok
I need you to go to ebay.com then in your (R)side select> HELP then select CONTACT US> then select from the list <
The item I received isn't how it was described.> When same body respond to you, you can explaing that the item did not fit or it was broken upon receive and you dont know how to returne it or contact them. The 2.* step is contact them by e-mail or call I prefer to call so select CALL US> a small window will be open and they will provide you with a tall free # and also a PIN # you have nly one hr to use that PIN Provide all the information they will ask you for the transaction# was this information helpful? Your vote and rating is very important to me thank you If you need more help please let me know I will be more then happy to assist you thank you

Jul 19, 2009 | PayPal Computers & Internet

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