Question about Kenmore HE2 Plus Front Load Washer
I replaced the ccu unit for my kenmoore he2 plus waher and itdose not seem to be working right. The lights do not line up and it dose not go thru all the cycle. Is there something I have to do to get the new ccu unit to work?
If the washer does not go through all the cycle, then it is not the CCU. There is a faulty part and the machine is trying to tell you that there is a fault elsewhere.
The part of the cycle where the machine stops is an indication of what part may be faulty.
The CCU should be replaced only when it has clearly blown (EG burnt, blown and leaky capacitor on CCU board), on all other circumstances there is often a different part (eg a pressure switch or a thermistor) that is causing the fault.
In that case the CCU must be replaced only after testing everything else.
If you need more help let me know model number, details of the fault before replacing CCU, and let me know at what part of the cycle machine is stopping.
Posted on Nov 18, 2009
There is nothing to do but hook up the power and all of the lines to this machine. If it is brand new, then it seems that you have a defective unit and should return this one for a new one. Either the control board or the timer is at fault on this one and everything will be covered under warranty to be fixed but I would just demand a new unit to save time. Let me know how this works out for you.
Posted on Nov 19, 2009
The first thing to mention is I believe you`re referring to the user interface control board (UIB) and not the central control unit (CCU). The ccu does not have any lights to line up, that would be the user interface control board which does plug into the ccu. Does it look like this... This is a image of a typical user interface.
Now there are several version`s of UIB`s so it`s important to verify you have the correct control. Some come with an entire console assembly, some with just the control etc. Can you tell me the part number you installed and also provide the model number of your washer ? You`ll
locate the complete, (he2 is far too general for part`s identification) model & serial on the cabinet opening inside the door lip.
Let me know if you can and I`ll try to help you identify what maybe the problem.
Posted on Nov 19, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
Hi CCU/Touchpad/LED assembly error (f21)
This error occurs if the touchpad/DED assembly is not able to transmit/receive data to/from the central control unit (CCU)
1. Check the touchpad/LED assembly by selecting different cycles and changing the modifiers and options available to confirm the touchpad/LED is responding 2. Unplug washer or disconnect power for five minutes. This will reset the CCU, and may reactivate the communication if the damage isn't severing. 3. Check Wire Harness connectors to the touchpad/LED assembly and Central Control Unit (CCU).
Please get back to us if you have further query else please accept the suggestion.
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CCU/Touchpad/LED assembly error (f21)
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