Question about HP Photosmart M425 Digital Camera

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Lens error 12

The lens will not retract and the camera will shut off when trying to take a picture. the screen shows lens error 12.

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Hi,

This problem can be difficult to resolve without having the lens gearing mechanism serviced. However, I have written a FixYa Tip on this issue containing several approaches that have been known to work.

Please view it from this link

Thanks for using FixYa.

Posted on Jan 01, 2010

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Posted on Jan 02, 2017

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http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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Here's some things that you can do to try to correct it. They only seem to work for about 50% of lens errors, but they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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