Question about Acomdata HybridDrive E5 Hard Drive

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My acomdata 500gb harddrive will not connect to any PC. I can hear the indication that somthing has connected, and then about one minute later the tone for something disconecting can be heard. Any ideas in what might be happening? it was working properly for the past 6 months.

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Power supply failure. Check the voltage on the 12V and 5V rails of the power supply (a DM-5127?) Make sure that the AC voltage is ZERO. If there is AC ripple current, the enclosure will seem like it should work, but will fail. Best to transfer the drive to a new enclosure if the unit is still under warranty.

Posted on Dec 20, 2009

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Hello,

From what I can deduce here, it seems that you the hard drive probably has a bad sector on it.

Or there is a problem with the read/write head inside the hard drive.

In this case, what I would advise you to do is, unscrew the hard drive case and remove the Hard disk from the case, connect it directly to a system, not externally or through USB this time around, then get a software called NTFS DOS Professional. It is a software that works like magic when it comes to hard drive repairs.

If you know any other hard drive utility, apart from this, you can also use it. I just recommend this personally because that is what I use.

Insert it into your PC, start up your CD-ROM and let your system boot from CD-ROM.

It works through DOS, and it should be able to help you with it.

If this does not solve the problem, then I'm afraid you might need to replace the hard drive.

And if it repairs it, I would suggest that you just retrieve all your valuable files from it and don't fully rely on the hard drive again because of the hardware error it has developed. Just keep using it as a second.

If you cannot do this by yourself, just get a very good technician to do it for you instead.

Kindly keep me posted about the problem.

Hope it helps.

Goodluck.

Posted on Nov 23, 2009

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