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I was billed for something that i did not order, what do i do

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Hi!

You'll need to lodge a "Transaction Dispute" with PayPal. Log in to your account & click on the "Contact Us" link.

You should see a few categories to choose from, the dispute one is what you're chasing. Follow the steps to raise the issue with PayPal. They'll want the transaction ID & a few other particular details.

You could also try calling them, but I've never had much luck with that as eBay keeps it's running costs down by having absolutely minimal personal contact with it's customers.

Hope this helps

Posted on Nov 21, 2009

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