Question about Kodak ESP 3 Multifunction Printer/ Copier/ Scanner

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Esp 3250 just upgraded to win 7 and plugged printer to usual usb bu keep getting . warning bidirectional support disabled. never had a problem before

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  • Anonymous Apr 01, 2014

    wont print and this is what it says bidirectional support disabled ?

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I just looked at the Kodak website and could only find the following reference - it is for windows xp but you could try and see if it will work with windows 7.

For WINDOWS 2000 and XP Operating Systems:

  1. Temporarily disable the Windows firewall:
    1. Select Start > Settings > Control Panel > Windows firewall.
    2. Disable the firewall and click OK.
  2. For WINDOWS 2000: Select Start > Settings > Printers. For WINDOWS XP: Select Start > Printers and Faxes.
  3. Right-click the KODAK EASYSHARE Printer Dock, and then select Properties.
  4. Select the Ports tab.
  5. Clear the "Enable bidirectional support" check box.
  6. Click Apply, and then click OK.
  7. Check for correct operation.
  8. Restart the computer.
Hope that helps.

Posted on Nov 18, 2009

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Check the kodak website for updated windows 7 drivers

Posted on Nov 18, 2009

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1 Answer

Bidirectional support disabled


See this... http://support.en.kodak.com/app/answers/detail/a_id/1294/~/error%3A-bidirectional-support-is-disabled/selected/true

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Can i print from my computer without the usb 2.0 cable


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My Kodak ESP 3250 won't scan. It just keeps telling me "Scan to computer failed"


Try initiating the scan from the computer, once you plug in the USB cable into your computer, go to My Computer, right click the sanner (should be called something along the lines of KODAK ESP.....) and press scan, then click which program you'll use to scan it, I usually do the Microsoft one, Good luck!!

Feb 12, 2011 | Kodak ESP 3 Multifunction Printer/ Copier/...

1 Answer

I just bought A Kodak esp 3250 series AIO printer. I can print from computer, copy and all that but whenever I try to scan to computer or even preview scan I get a error saying :An error occurred while...


Try a new USB cable. Scanners require bidirectional communication with the computer and thus can fail when printer itself works. (If you use a print server or USB hub, try a direct connection.) Also try changing USB ports.

Another thing to try is to remove the TWAIN driver and reinstall it. This requires the original software CD from Kodak.
1. From your computer desktop, click Start > Run. (In Windows 7, type run in the search box then click on Run.)
2. Type %windir%, then click OK.
3. Double-click twain_32.
4. Right-click Kodak, then select Delete.
5. Insert the KODAK All-in-One Printer Software CD into the appropriate drive, then go to D: > printer > scanner.
NOTE: The CD is indicated by D: above. The CD drive may be a different letter on your computer.
6. Double-click aioscannr.msi, then follow the instructions to remove it.
7. Go to D: > printer > scanner, then double-click aioscannr.msi, and follow the instructions to install the file.
8. Open Home Center Software:
a. Select Scan Documents and Pictures.
b. Scan a document.

Unfortunately, if the error persists, the scanner may need service. Contact Kodak: http://www.kodak.com/go/contact .

I hope this helps.

Cindy Wells

Jan 06, 2011 | Kodak ESP 3 Multifunction Printer/ Copier/...

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