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5738z dvd driver

5738z dvd drive completely stopped working and wont let me re-install drivers....
though the system tool states its working okay..... even though it wont even read a cd-r
system restore doesnt help either..

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You need to change the dvd-rom or dvd-rw !

Posted on Nov 18, 2009


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Sounds to me like the dvd drive might need to be cleaned or replaced

Posted on Nov 18, 2009

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My dvd drive doesn't work


If it happens for only one particular disk:
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This is happening after virus attack over the disk drive driver ..and even if you force the driver to reinstall it will always go back to the non functional state ..The fix is to reinstall eh operation system from the recovery partition ..This way it will format the C drive and you will end up with a clean install and all features will function right ..remember to engage teh recovery and select complete reinstall of the operation system ..
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I need the driver


Here's an easy way to get or update your DVD drivers:

You could try to use this driver scanning tool, which scans the computer for needed drivers and has an option to automatically retrieve them for you.

You can download this free driver scanning tool from here or directly from this link.

After you have downloaded the above file, double-click on it and follow the simple steps to install it. Then, when it asks if you want to run it, just answer yes. This is easier than manually searching, downloading and installing the drivers.

If, with all of the above, sound doesn't work, you can try with the System Restore. To know more about System Restore, go to this link.

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Unfortunately, I'll have to suggest that you reformat and start your re-installation process again, but this time use the exact same disc package that you originally received with your laptop when you bought it. In which case I don't understand why you had to download everything because it should be on those initial installation discs. If you don't have those, then you should buy a complete Operating System package rather than find out what driver is compatible with what because that's a very time consuming task and may never really work out in the end. Either way, it sounds like your OS is not installed properly and that's why the D drive isn't recognized. Once the complete OS package is installed properly, the D drive should be okay as I don't believe it would be a hardware problem if it's an OS setup issue. Good luck, I hope it all goes well for you.

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Hey guys im having problems with my sony dvd drive. I recently installed windows 7 due to my vista completely turning to ****. I understand that the OS is still new and there is a lot that needs to be...


You may try with these troubleshooting steps.

These steps are applicable for either Windows XP or Vista OS. But you can perform the same in the Windows 7 OS.

Option 1: Try installing Sony Registry Update for CD/DVD Drives:

http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNNR180E&upd_id=2031&os_id=28

Option 2: Try deleting UpperFilters and LowerFilters Registry values as mentioned:

http://support.microsoft.com/?id=314060&SD=SONY


http://www.kb.sony.com/selfservice/documentLink.do?externalId=C299114


http://www.kb.sony.com/selfservice/documentLink.do?externalId=C501168


The exact solution is delete the UpperFilters and LowerFilters Registry values and then restart the Computer.

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to go to system registry click on start>all programs>accessories>run then type regedit and press enter. Don't change anything unless you know what you are doing. It sounds as though it could be a driver problem though, try updating the driver from device manager. Right click the device and click on properties then update driver.
The only other solution would be to restore your computer to an earlier time when you know that the drive was working properly. Click on start>all programs>accessories>system tools>system restore and choose a date when you know everything was working okay. I hope this helps.

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