Question about GE WBSR3140DW Top Load Washer

1 Answer

Spin cycle starts, speeds up, then stops spinning

Spin cycle starts then gets to a certain speed & stops spinning; water drains, washer continues to cylce to end (i can hear that the machine is still on and it "acts" like it wants to spin; but sometimes spins intermittently; clothes really wet. I've checked the lid switch, the dampening straps, and it's level .... any help is appreciated. thanks!

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  • trice111 Nov 20, 2009

    Thanks for the quick response!
    Just a couple other notes: the water will drain out, pump out. I'm still trying to troubleshoot & I just ran the washer without any clothes and it cycled thru perfectly!! however, it's when clothes are in it that it wants to act up: when it hits the spin cycle, it will start to spin rather fastly (and drain at the same time) & then when it gets real fast, it'll stop spinning but the washer is still powered on & cycling thru. Could this be a BALANCING issue? I didn't think so at first because the machine is stable & doesn't make loud noises (meaning, it doesn't wobble or make noises like when you have a bunch of towels and it's not balanced....). I am NOT an electrician ~ I'm just a gal who's pretty handy when I know what the problem is & needs to save money: can't afford service person, new washer, or multiple trips to the landromat. :o)
    Things I've checked:
    - dampening straps (I replaced one that was broken)
    - belt (looks in great condition, is snug & is on track)
    - lid switch (works properly)
    - water drains well, all the way
    - agitator works like it is supposed to.
    - pump fan turns when washer is on
    - level (i took a level & place it on several areas on top of the machine ... it is pretty level)
    - "reset computer"?? by unplugging, lifting lid 7x **

    How can I tell if this is a problem with the CLUTCH? I thought this could be a problem, too ... but then again, the washer worked fine & spinned perfectly w/out clothes in it, I'm thinking it's not the clutch ...hmmm... THANKS for any more INPUT

    ** ps: I read where someone else mentioned about unplugging the machine for a few mins & then lift the lid slowly seven times to reset the computer & that might work .... I tried that, too.)

  • trice111 Nov 20, 2009

    Thanks for the quick response!
    Just a couple other notes: the water will drain out, pump out. I'm still trying to troubleshoot & I just ran the washer without any clothes and it cycled thru perfectly!! however, it's when clothes are in it that it wants to act up: when it hits the spin cycle, it will start to spin rather fastly (and drain at the same time) & then when it gets real fast, it'll stop spinning but the washer is still powered on & cycling thru. Could this be a BALANCING issue? I didn't think so at first because the machine is stable & doesn't make loud noises (meaning, it doesn't wobble or make noises like when you have a bunch of towels and it's not balanced....). I am NOT an electrician ~ I'm just a gal who's pretty handy when I know what the problem is & needs to save money: can't afford service person, new washer, or multiple trips to the landromat. :o)
    Things I've checked:
    - dampening straps (I replaced one that was broken)
    - belt (looks in great condition, is snug & is on track)
    - lid switch (works properly)
    - water drains well, all the way
    - agitator works like it is supposed to.
    - pump fan turns when washer is on
    - level (i took a level & place it on several areas on top of the machine ... it is pretty level)
    - "reset computer"?? by unplugging, lifting lid 7x **

    How can I tell if this is a problem with the CLUTCH? I thought this could be a problem, too ... but then again, the washer worked fine & spinned perfectly w/out clothes in it, I'm thinking it's not the clutch ...hmmm... THANKS for any more INPUT

    ** ps: I read where someone else mentioned about unplugging the machine for a few mins & then lift the lid slowly seven times to reset the computer & that might work .... I tried that, too.)

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  • 53 Answers

This fault often occurs when something (like a small coin or a paper tissue) has blocked the drain pump!
The only way to fix this would be to get a service engineer to remove the pump and check for a blockage, unless of course you are an experienced electrician or technician and don't mind doing it yourself.

Posted on Nov 18, 2009

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Is the Delicate or Hand Washables cycle selected?
Spin speeds can vary by the cycle that is selected. Your washer is designed so that in certain cycles, such asDelicate or Hand Washables cycles, the spin speeds are slower. In these cycles, more water is retained in the load at the end of the cycle to keep delicate fabrics from shrinking and wrinkling. Select the appropriate cycle based on the fabric being washed.
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See also: Why HE High Efficiency detergent is required.
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Spin speeds can vary by the cycle that is selected. Your washer is designed so that in certain cycles, such asDelicate or Hand Washables cycles, the spin speeds are slower. In these cycles, more water is retained in the load at the end of the cycle to keep delicate fabrics from shrinking and wrinkling. Select the appropriate cycle based on the fabric being washed.
Was an Extra Low, Low or No Spin option selected?
Select the highest spin speed for the fabric being washed. If extra low spin or no spin was selected, the washer may not remove enough water from the load.
Were you washing one bulky item, such as a rug or large blanket?
Consider adding more items to help balance the load during spin. Select $FL-drainspin cycle and restart the washer. Your washer is designed to detect an unbalanced load and automatically lower the spin speed. Unbalanced conditions are more likely to occur with a single, bulky item.
Are excessive suds present?
Use only HE High Efficiency detergent. Using non-HE detergent or more than the manufacturer's recommended amount of detergent can cause excessive suds. The excess suds can cause the washer to run at a reduced spin speed, which will result in very wet loads.
See also: Why HE High Efficiency detergent is required.
Is the drain hose kinked or is the drain clogged?
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Answer Is the Delicate or Hand Washables cycle selected?
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Was an Extra Low, Low or No Spin option selected?
Select the highest spin speed for the fabric being washed. If extra low spin or no spin was selected, the washer may not remove enough water from the load.
Were you washing one bulky item, such as a rug or large blanket?
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See also: Why HE High Efficiency detergent is required.
Is the drain hose kinked or is the drain clogged?
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