Question about Canon imageCLASS MF6550 All-In-One Laser Printer

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What steps do we need to do when it shows platen glass dirty, clean platen glass?

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Clean the platen glass with a softh cloth. Obvious, Isn't it?

Posted on Nov 18, 2009

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1 Answer

I have a Canon MF 4690 printer. When I scan or copy, it draws a line the length of the sheet. It doesn't do that when I print.


That's usually caused when the platen glass, or ADF glass is dirty or damaged. Try cleaning the platen glass and it's cover, and most importantly the thin strip of glass in the ADF portion of the scanner.

A piece of debris or an ink smear will cause a black strip just like the one you describe.

BTW, if you need instructions on cleaning the ADF strip there's usually instructions in the user's manual.

May 04, 2011 | Office Equipment & Supplies

1 Answer

CANON IR1022A PLATEN GLASS


Once you clean the glass, you must power down the unit completely. They error won't reset automatically.

Mar 05, 2010 | Canon Office Equipment & Supplies

1 Answer

When using the duplexer we get a line about a 1/4 of the way down. I've cleaned the screen what can i do now


test to see if you get the line on the platen glass, if its only through the document feeder it has to be on the small **** glass either on the left or right of the big platen glass, if it shows up on the the test off the platen your drum needs cleaning

Jan 19, 2010 | Savin Office Equipment & Supplies

2 Answers

When I feed pages through the automatic feeder, the copies come out with a streak on them. If I put them directly on the glass it doesn't happen. I have cleaned the platen glass with no result.??


It is a cleaning issue. There is a piece of glass about an inch wide that is next to the platen glass or inside the auto document feeder that is probably dirty depending on your model. Open up the document feeder as if you were clearing an original document jam. Look for a piece of glass inside the ADF, it will run the length of the document feeder. There is probably some dirt or another popular problem is white out. Clean off the glass with glass cleaner or alcohol and it should fix the problem.

Oct 03, 2009 | Canon imageCLASS D320 Digital Copier

3 Answers

Platen glass dirty clean platen glass


user mode
common settings
additional functions
13. adf dirty error
display(default) / do not display

Sep 18, 2009 | Canon imageRUNNER 1023iF Black and White...

1 Answer

Xerox PE120 i dirty platen glass


there are only little plastic lock only, try with technician.

Feb 26, 2009 | Xerox PE120i Laser Printer

1 Answer

How do I clean the INSIDE glass/platen?


You mean the inside of the scanner glass? (The platten is a part of the print unit),

You'll have to remove the sides and read cover. Unplug the scanner wires and remove the scanner assembly. Separate the document feeder from the scanner bed. Open the covers of the scanner bed (usually there are screws holding it together). Remove the glass and clean it. Reverse the process to reassemble.

Be careful. Canon multipasses are built a little like a Chinese puzzle box. There are little snaps everywhere as well as screws. Watch out you don't force anything and cause the snaps to break.

Nov 05, 2008 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Ask


Make on copy in the dockfeeder,and one copy on the platen glass.If you only have a line on the one copy make by the dockfeeder,the small glass next to the platen glass is dirty.Clean with spirits.

Let me know.

Oct 31, 2008 | Canon imageRUNNER 400S Copier

1 Answer

Mf6530 always says platen glass dirty but I've even cleaned both sides


Found the solution at http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=239&modelid=13170&kbpage=yes , then enter "clean platen glass" in the search window, and select item #1 "ERROR LCD: PLATEN GLASS DIRTY, CLEAN PLATEN GLASS ". This gives step-by-step instructions on how to clean the area dealing with the platen glass.

Aug 20, 2008 | Canon imageCLASS MF6530 Monochrome Laser...

1 Answer

How do I find the copy count for a Canon MF 6530?


We have a photocopy canon MF 6530 and on the screen appeared information Platen glass dirty , clean platen glass.
I have clean glass there we put paper for copy , but it seems that is not this problem, Photocopy stoped copy or print it use just paper.
Could you please let me know what do I need to clean.

Yours sincerely
Gintas Vilpisauskas

Jul 30, 2008 | Office Equipment & Supplies

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